Swiss Quality

EFQM Leading the Excellence Journey Training in Arabic

The EFQM Leading the Excellence Journey Training is designed for managers who want to understand and apply the EFQM Excellence Model (developed by the European Foundation for Quality Management) within their working environment. Using real application documents and simple, effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them. 

Are you interested to learn how to use the EFQM Excellence Model to identify and drive improvements at your organisation? Or would you like to learn about DMAIC and other tools to pinpoint root causes, structure and lead development projects? Do you want to expand your Excellence skills and get recognized as a Leader for Excellence (EFQM certificate, listed on the EFQM and ITQM websites)? Then this training is for you!


Currently, this public training is not offered.
  • The EFQM Leaders for Excellence (L4E) Training by ITQM helped me to expand my Excellence skills. I liked the expert discussions with Dr. Koller. The new skills learned I could transfer right away, successfully into my university.

    Prof. Dr. Vytautas Snieska, Chairman of the Quality Committee, Head of Economics and International Trade Department, Economics and Management Faculty, Kaunas University of Technology, Kaunas Lithuania
  • The workshop was very informative and rich in practice. The workshop coach was very professional.

    Mr. Ala´ Naeem Owaidah, BEX Manager, Islamic Development Bank, Jeddah, KSA
  • The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.

    Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore