Swiss Quality

EFQM Foundation Training (EFQM Model 2020; English)

Who is it for?
• This course is suitable for anyone who wants to understand the new EFQM Model and how it can
   be used to make their organisation more effective.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
  products and services.
• It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of
  progressing their management development and career.

Pre-requisites for this training 
None

Benefits
By the end of the course, participants will be able to:

  • explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges
  • explain how the Model is structured and how the different elements apply to their organisation
  • apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement
  • conduct a high-level health check of their organisation

Programme
This training comprises 8 modules:
Module 1             The Changing World
Module 2             The Organisation’s Ecosystem
Module 3             The Value of a Model
Module 4             The EFQM Model
Module 5             RADAR
Module 6             Using the EFQM Model and RADAR
Module 7             EFQM’s Digital Platform
Module 8             Next Steps


Currently, this public training is not offered.
  • Thank you very much for the opportunity to sharpen my scoring skills in the Excellence Assessor Scoring Calibration Online Training, based on the EFQM Model 2020. I needed this training to get more confidence with the scoring process. This training was very beneficial and important for me. It is worthy to mention that your professional support and teaching skills did really help me to understand the scoring process.

    Ms. Mona Ali, Manager, Doha, QA
  • The workshop coach was very successful in explaining us in a simple and efficient way all the quality management improvement tools and techniques.

    Dr. Sahar Al Zain, BDS, MSc, Associate Professor and Consultant, College of Dentistry, King Saud University, Riyadh, KSA
  • "All participants from our College of Dentistry at King Saud University in Riyadh as well as from other colleges and ministries have enjoyed the EFQM Foundation Training by ITQM. As a Certified EFQM Assessor (Model 2013), this training will help me a lot to know about the model changes and and how to implement the new Excellence Model in my organization. The best part of the training were the real life examples from different industries as well as education and health care sectors, presented by Dr. Karl. This training was for me definitely a very good opportunity to update my EFQM Excellence know-how."

    Prof. Dr. M. Shoaib Ahmedani, Assistant Professor for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA