| "I would strongly recommend the EFQM European Assessor Training to any company desiring to achieve Excellence in their business. The workshop from ITQM was well conducted and was successful in achieving its objective of training us to be efficient EFQM European Assessors." |
Dr. Suheel Ahmed, QA Department Manager, Al-Watania Poultry, Buraidah, KSA
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| "The workshop gave me a very good understanding about Excellence in Higher Education. I liked to work with the case study. This was one of the best trainings I have participated during the last years." |
Prof. Dr. Jakob Kübarsepp, Vice-Rector of Academic Affairs, Tallinn University of Technology,
Tallinn, Estonia
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"The workshop was very informative and knowledge building. It was conducted in a very tailored way to the needs of the trainees."
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Ms. Manal Al Nasser, Quality Management Head, King Fahad Medical City, Riyadh, KSA
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"The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence."
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Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council,
Tartu University, Tartu, Estonia
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"The EFQM European Assessor Training provides a holistic view of quality management as well as the building blocks of the EFQM Model, and will help you to establish the foundation to pursue excellence in your organization."
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Dr. Ashraf Al Ghazzawi, Division Head, SAUDI ARAMCO, Dhahran, KSA
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"The EFQM European Assessor Training was well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions."
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Ms. Heli Aru, Estonian Ministry of Education and Research, Tallinn, Estonia
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"The workshop helped me to understand the EFQM Excellence Model and gave me the necessary know-how to work as an EFQM European Assessor."
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Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE
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| "I liked very much the practical approach of the workshop. This helped me very well to do the know-how transfer into my organization." |
Mr. Muthanna Al-Raswhani, Business Excellence Manager, Sama Dubai, Dubai, UAE
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"The training was very well conducted. It was a very lively workshop with generous sharing of experience among all participants."
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Dr. Siret Rutiku, Head of the Office of Academic Affairs, Tartu University, Tartu, Estonia
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| "The EFQM Model gives you a holistic view of quality management. The workshop supports the striving for best practice." |
Dr. Ruedi Singer, Managing Director, Faculty of Science, University of Basel, Switzerland
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| "The EFQM European Assessor Training conducted by ITQM was a great workshop, one of a kind!" |
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Dr. Walid Sadig, Vice Dean for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA
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| "The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!" |
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Ms. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA
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| "Through the EFQM European Assessor Training at ITQM I learned about an excellent method for not only talking about Excellence, but also doing it." |
Dr. Stephan Ralf Abdulrahman Vogel, Quality Coordinator, Centre for Research & Development, SAUDI ARAMCO , Dhahran, KSA
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"The EFQM European Assessor Training I attended was very interesting. The know-how I gained is very useful for my work."
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Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia
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"The ITQM workshop was very helpful for me to support my company towards Excellence."
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Mr. Humayan Jawaid, Quality Manager, Abu Dhabi Company for Onshore Oil Operations, Abu Dhabi
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| "I strongly recommend the EFQM European Assessor Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence." |
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Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics,
King Saud University, Riyadh, KSA
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"I liked the workshop very much. The training gave me new insights to move our organization towards Excellence."
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Mr. Abdulmajeed Albatati, Director for TQM, Jeddah Municipality, Jeddah, KSA
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"Very interesting workshop, intensive work with Excellence issues, creates desire for specific quality improvement initiatives."
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Dr. iur. Karin Sutter-Somm, Assistant Professor, Faculty of Law, University of Basel, Switzerland
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"The workshop coach was very successful in explaining us in a simple and efficient way all the quality management improvement tools and techniques."
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Dr. Sahar AlZain, BDS, MSc, Associate Professor and Consultant, College of Dentistry,
King Saud University, Riyadh, KSA
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"The EFQM European Assessor Training was comprehensive and very interesting with a lot of practical examples."
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Ms. Ramona Ciocan, Business Excellence Manager, Wild Wadi Water Park, Jumeirah, Dubai, UAE
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"The workshop was very informative and rich in practice. The workshop coach was very professional."
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Mr. Ala´ Naeem Owaidah, Special Projects Manager, SAVOLA, Jeddah, KSA
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"I liked very much the practical approach in the workshop. The team exercises helped me strengthen my newly acquired knowledge."
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Mr. Muhammad Azmi Dhabban, Center Manager, Command and Control Center,
Program G.M., Jeddah Municipality, Jeddah, KSA
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"The workshop coaching and the documentation were very good. I learned a lot through the team exercises, particularly how to make things happen. Based on that the transfer of knowledge and to prepare for the implementation was much easier. I will keep in close contact with the ITQM and TQMCG Experts during the implementation period and add those contacts to my personal memory book."
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Dr.-Ing. Heiko Züfle, Manager Quality and Planning Office (R&D), Gas Turbines, ALSTOM
(Switzerland) Inc., Baden, Switzerland
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"The workshop Quality Improvement Methods and Techniques was compact, resourceful and interesting. I just loved it."
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Ms. Immanuela Kalangie, Business Excellence Coordinator, Madinat, Jumeirah, Dubai, UAE
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"I liked the training very much. It gave me a new perspective on Excellence."
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Mr. Abdulrahman Ahmed Hariri, Lecturer, King Abdulaziz University, Jeddah, KSA
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"The workshop is excellent for professionals who are developing their organization towards Excellence." |
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Mr. Anuarag Kshattriya. OHSE Manager, Brandt NOV, Dubai, UAE
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"I have gained in this very interesting ITQM workshop another perspective towards Business Excellence."
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Mr. Seng Teen Tan, Quality Manager, CREDIT SUISSE, Singapore
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"The workshop provided me with different, systematic approaches to improve the quality of my daily activities."
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Mr. Waleed Muhammed Al-Faris, Electrical Engineer, Royal Saudi Air Defence, Jeddah, KSA
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"The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities, while taking into consideration, of course, the academic culture of a particular institution."
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Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania
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"The workshop was very well organized and conducted. The practical exercises were very interesting and helpful."
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Ms. Marwa Essawy, Biomedical Engineer, Dr. Erfan & Bagedo General Hospital, Jeddah, KSA
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"I have attended a very inspiring and well organized workshop."
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Mr. Mohamed El-Molla, Chief Biomedical Engineer, Procare - Riaya Hospital, El-Khubar, KSA
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