Swiss Quality

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  • The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.

    Ms. Suad Fael Mubarak Bait-Maghrab, Leiterin der Qualitätsmanagement Abteilung, Sultan Qaboos Krankenhaus, Salalah, OM
  • "I have attended the EFQM Foundation and EFQM Assessor Training (Model 2020) with the purpose of refreshing and increasing my knowledge as Certified EFQM Assessor. I really felt happy to have attended this training with Dr. Karl Koller from ITQM, with whom I had attended a few years ago the EFQM Internal Assessor Training, and the Risk Management Training (based on the EFQM Model). Dr. Karl delivers his trainings in an efficient way, where he mixes knowledge with his experience in the area of Excellence. He also gives full opportunity for participants to interact effectively during the training. That helps participants to gain more knowledge, more good practices, and examples in Excellence to become competent Leaders for Excellence in their organizations. I thank Dr. Karl for his support and generosity."

     

    Besheit Almatrafi Besheit Almatrafi, Deputy General Manager, Zamzam Charity for Voluntary Health Services. Makkah Region, KSA
  • Das EFQM L4E und das Lean Project Management / Qualitätsverbesserungsmethoden/-techniken Training gaben mir das Know-how nicht nur über was zu verändern ist, sondern auch wie es zu verändern ist.

    Prof. Dr. Omar Awadh Al-Rawas, Dekan, Fakultät für Medizin, Sultan Qaboos Universität, Muscat, OM