QM / Excellence Articles
|Document Name||Document Type|
|Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman!||DOC / 348KB|
|ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009||DOC / 464KB|
|ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000||PDF / 66KB|
|ITQM_Leading Change_John Kotter_9.2011||PDF / 227KB|
|ITQM_Quality vs. Safety in Oil&Gas Industry_Mustafa Ghaleiw||PDF / 227KB|
|A Key Question for Higher Education: Who are the customers?_M. Pereira_Marcia Da Silva
||PDF / 250KB|
|QM in Public Administrations of EU Member States_10.2008||PDF / 1.4MB|
|The Cost of Employee Turnover_William G. Bliss||PDF / 250KB|
|PDF / 201KB|
|PDF / 2.2MB|
|PDF / 258KB|
Ms. Marwa Essawy, Biomedical Engineer, Dr. Erfan & Bagedo General Hospital, Jeddah, KSA
The workshop was very well organized and conducted. The practical exercises were very interesting and helpful.
Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA
The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!
Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore
The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.