QM / Excellence Articles
|Document Name||Document Type|
|Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman!||DOC / 348KB|
|ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009||DOC / 464KB|
|ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000||PDF / 66KB|
|ITQM_Leading Change_John Kotter_9.2011||PDF / 227KB|
|ITQM_Quality vs. Safety in Oil&Gas Industry_Mustafa Ghaleiw||PDF / 227KB|
|A Key Question for Higher Education: Who are the customers?_M. Pereira_Marcia Da Silva
||PDF / 250KB|
|QM in Public Administrations of EU Member States_10.2008||PDF / 1.4MB|
|The Cost of Employee Turnover_William G. Bliss||PDF / 250KB|
|PDF / 201KB|
|PDF / 2.2MB|
|PDF / 258KB|
Mr. Abdulaziz A. Almahboob, Head of TQM Department, Assessor for the King Abdulaziz Quality Award, Eastern Province Directorate, Ministry of Education, Dammam, KSA
The EFQM Leaders for Excellence Training conducted by ITQM was very interesting and added great value to me. I liked also very much the best practice examples presented by Dr. Karl J. Koller.
Dr. Ruedi Singer, Executive Faculty Manager, Faculty of Science, University of Basel, Switzerland
The EFQM Model gives you a holistic view of quality management. The workshop supports the striving for best practice."
Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA
I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.