Swiss Quality

QM / Excellence Artikel

Dokument Name Dokument Typ
Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman! DOC / 348KB
ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009 DOC / 464KB
ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000 PDF / 66KB
ITQM_Leading Change_John Kotter_9.2011 PDF / 227KB
ITQM_Quality vs. Safety in Oil&Gas Industry_Mustafa Ghaleiw PDF / 227KB
 A Key Question for Higher Education: Who are the customers?_M. Pereira_Marcia Da Silva PDF / 250KB
QM in Public Administrations of EU Member States_10.2008 PDF / 1.4MB
The Cost of Employee Turnover_William G. Bliss PDF / 250KB
Innovation, Diffusion and Adoption of TQM_Benjamin Ehigie_Elizabeth McAnrew PDF / 201KB
ISO and EFQM Model_Ricoh UK_14.7.2015 PDF / 2.2MB
TNT_EFQM Excellence Award Winner 1998_Management Structure PDF / 258KB

  • Das EFQM L4E und das Lean Project Management / Qualitätsverbesserungsmethoden/-techniken Training gaben mir das Know-how nicht nur über was zu verändern ist, sondern auch wie es zu verändern ist.

    Prof. Dr. Omar Awadh Al-Rawas, Dekan, Fakultät für Medizin, Sultan Qaboos Universität, Muscat, OM

  • Das EFQM Leaders for Excellence (L4E) Training und das  EFQM Internal Assessor Training (IAT) waren die besten Trainings die ich je besucht habe. Ich lernte sehr viel in diesen Trainings. Die Diskussionen bei der Verwendung der Fallstudien, besonders die Anwendung des EFQM Modells in der Bildung, waren sehr hilfreich für mich. Ich kann beide Trainings, die von Dr. Karl J. Koller vom Institute for Total Quality Management (ITQM) durchgeführt wurden, sehr empfehlen.

    Mr. Khalid A-Wahaib, Qualitätsmanager, Ministerium für Bildung, Muskat, OM

  • The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.

    Dr. Khamis Al Kulaibi, Direktor für Training, Institute of Public Administration (IPA), Muscat, OM