Institute for Total Quality Management (ITQM)
Tel. +41 (0) 44 880 21 21
Dr. Khamis Al Kulaibi, Direktor für Training, Institute of Public Administration (IPA), Muscat, OM
The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.
Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE
Der Workshop half mir, das EFQM Excellence Modell zu verstehen. Es gab mir das notwendige Wissen, um als EFQM European Assessor zu arbeiten.
Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM
I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.