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Der praktische Ansatz im Workshop hat mir sehr gut gefallen. Die Gruppenarbeiten haben mir geholfen, das neue Wissen zu festigen.

I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.

The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.