Swiss Quality

Unser Institut

The Institute for Total Quality Management (ITQM) offers high quality consulting and training for various industries as well as specialized courses for certain industries in

Excellence / Total Quality Management and Change Management

In all our consulting and training activities we have a strong focus on the transfer of practical know-how.

ITQM offers specific EFQM and other management trainings. Experieced, international accredited EFQM advisors/trainers/validators provide these trainings. We coach organizations on their way to excellence through all EFQM Levels of Excellence. All of the participants who complete our EFQM trainings receive the official EFQM certificates.

We customize in house trainigs to meet specific needs and expectatons of your organization. We even offer training in several language. Let us know what you need, and we will customize the training for you.

  • “I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend  the EFQM Assessor Training by ITQM.”

    Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA

  • Das EFQM L4E Training war ein sehr lehrreiches und nutzbringendes zwei-Tage-Training, das mir einen Überblick über das EFQM Modell und die Fundamentalen Konzepte der Exzellenz verschaffte. Ich empfehle dieses Training allen, die noch nichts über das EFQM Excellence Modell gehört haben, aber auch denen, die bereits etwas über Excellence wissen, aber ihr Wissen auffrischen und erweitern wollen. Dieses Training ist sehr nützlich für Führungskräfte auf allen Stufen, in welchen Bereichen sie auch arbeiten, da Excellence eine Schlüsselkomponente von Top-Leistungen ist.

    Mr. Mohammad Abdulrazaq Alawadhi, Global Quality Manager, Drydocks World, Dubai, UAE

  • Das EFQM Training, durchgeführt von ITQM, war ein ausgezeichnetes Training!

    Dr. Walid Sadig, Former Vice Dean for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA