The Institute for Total Quality Management (ITQM) offers high quality consulting and training for various industries as well as specialized courses for certain industries in
Excellence / Total Quality Management and Change Management
In all our consulting and training activities we have a strong focus on the transfer of practical know-how.
ITQM offers specific EFQM and other management trainings. Experieced, international accredited EFQM advisors/trainers/validators provide these trainings. We coach organizations on their way to excellence through all EFQM Levels of Excellence. All of the participants who complete our EFQM trainings receive the official EFQM certificates.
We customize in house trainigs to meet specific needs and expectatons of your organization. We even offer training in several language. Let us know what you need, and we will customize the training for you.
Dr. Nada Fida, Qualitätsmanager, Saudi Arabian Airlines, Jeddah, KSA
Das EFQM Model ist ein sehr guter Leitplan in Richtung Exzelenz. Es war sein sehr gut durchgeführter Workshop!
Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia
The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.
Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia
Der Workshop, durchgeführt von Dr. Koller, gab mir neue Ideen bezüglich Qualitätsverbesserungen an Universitäten. Es zeigte mir den Weg für das Streben nach Excellence.