Swiss Quality

Unser Institut

The Institute for Total Quality Management (ITQM) offers high quality consulting and training for various industries as well as specialized courses for certain industries in

Excellence / Total Quality Management and Change Management

In all our consulting and training activities we have a strong focus on the transfer of practical know-how.

ITQM offers specific EFQM and other management trainings. Experieced, international accredited EFQM advisors/trainers/validators provide these trainings. We coach organizations on their way to excellence through all EFQM Levels of Excellence. All of the participants who complete our EFQM trainings receive the official EFQM certificates.

We customize in house trainigs to meet specific needs and expectatons of your organization. We even offer training in several language. Let us know what you need, and we will customize the training for you.

  • Das EFQM L4E Training war sehr informativ und hilfreich. Es hat mein Wissen erweitert, wie ich Verbesserungsaktivitäten an bei meiner Arbeit vorantreiben kann durch die Anwendung des EFQM Excellence Modells für Selbstbewertung. Die Diskussionen um das EFQM Excellence Modell sowie die praktischen Übungen waren sehr hilfreich.

    Dr. Huda Abu Hamdeh, Deka, Ibra Nursing Institute – Gesundheitsministerium, Ibra, OM

  • The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.

    Dr. Khamis Al Kulaibi, Direktor für Training, Institute of Public Administration (IPA), Muscat, OM

  • Ich kann das EFQM Training für alle Organisationen empfehlen, die ihre Organisation in Richtung Excellence weiterentwickeln wollen. Das Training von ITQM wurde sehr gut durchgeführt und hat die gesetzten Ziele erreicht.

    Dr. Ahmed Suheel, CEO, Arabian Farms Dev. Co, Dubai, UAE