Swiss Quality

Unser Institut

The Institute for Total Quality Management (ITQM) offers high quality consulting and training for various industries as well as specialized courses for certain industries in

Excellence / Total Quality Management and Change Management

In all our consulting and training activities we have a strong focus on the transfer of practical know-how.

ITQM offers specific EFQM and other management trainings. Experieced, international accredited EFQM advisors/trainers/validators provide these trainings. We coach organizations on their way to excellence through all EFQM Levels of Excellence. All of the participants who complete our EFQM trainings receive the official EFQM certificates.

We customize in house trainigs to meet specific needs and expectatons of your organization. We even offer training in several language. Let us know what you need, and we will customize the training for you.

  • Das EFQM Leaders for Excellence (L4E) Training und das  EFQM Internal Assessor Training (IAT) waren die besten Trainings die ich je besucht habe. Ich lernte sehr viel in diesen Trainings. Die Diskussionen bei der Verwendung der Fallstudien, besonders die Anwendung des EFQM Modells in der Bildung, waren sehr hilfreich für mich. Ich kann beide Trainings, die von Dr. Karl J. Koller vom Institute for Total Quality Management (ITQM) durchgeführt wurden, sehr empfehlen.

    Mr. Khalid A-Wahaib, Qualitätsmanager, Ministerium für Bildung, Muskat, OM
  • Ich kann das von ITQM durchgeführte EFQM Training sehr empfehlen. Das Training war sehr informativ, solid und hat uns den Weg nach Excellenz aufgezeigt.

    Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA
  • The EFQM European Assessor Trainign was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.

    Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia