Total Quality Management, Change Management, Excellence, Leadership, EFQM, Best Practice, Risk Management, FMEA, Benchmarking, Self Assessment, TQM, L4E, Assessor, KSA, OM, UAE, Schweiz, Oman, Saudi Arabia, Muscat, Riyadh

“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller
The most successful person
is the one who has the best information.

WS Code: LPM-26-09-OL-D
Date: 30.09.2026 - 02.10.2026
City/Country: ,
Language: German
Costs: EUR 1260 / CHF 1200
Trainer: Dr. Karl J. Koller

Latest Registration Date 10.09.2026

WS Code: LPM-26-12-OL-D
Date: 02.12.2026 - 02.12.2026
City/Country: ,
Language: German
Costs: EUR 1260 / CHF 1200
Trainer: Dr. Karl J. Koller

Latest Registration Date 10.11.2026

On-Site Training

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I liked very much the practical approach in the workshop. The team exercises helped me strengthen my newly acquired knowledge.
Mr. Muhammad Azmi Dhabban, Center Manager, Program G.M., Jeddah Municipality, Jeddah, KSA
The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).
Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM
The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!
Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA