Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out of the shower, dries off and does something about it who makes a difference. Nolan Bushnell
Excellence is to do a common thing in an uncommon way. Booker T. Washington
The EFQM Leaders for Excellence Training conducted by ITQM was very interesting and added great value to me. I liked also very much the best practice examples presented by Dr. Karl J. Koller.
Mr. Abdulaziz A. Almahboob, Head of TQM Department, Assessor for the King Abdulaziz Quality Award, Eastern Province Directorate, Ministry of Education, Dammam, KSA
I liked the training very much. It gave me a new perspective on Excellence.
Mr. Abdulrahman Ahmed Hariri, Lecturer, King Abdulaziz University, Jeddah, KSA
The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!
Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA
