Total Quality Management, Change Management, Excellence, Leadership, EFQM, Best Practice, Risk Management, FMEA, Benchmarking, Self Assessment, TQM, L4E, Assessor, KSA, OM, UAE, Schweiz, Oman, Saudi Arabia, Muscat, Riyadh

Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin
Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin

WS Code: LPM-26-09-OL-D
Date: 30.09.2026 - 02.10.2026
City/Country: ,
Language: German
Costs: EUR 1260 / CHF 1200
Trainer: Dr. Karl J. Koller

Latest Registration Date 10.09.2026

WS Code: LPM-26-12-OL-D
Date: 02.12.2026 - 02.12.2026
City/Country: ,
Language: German
Costs: EUR 1260 / CHF 1200
Trainer: Dr. Karl J. Koller

Latest Registration Date 10.11.2026

On-Site Training

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The EFQM Training was comprehensive and very interesting with a lot of practical examples.
Ms. Ramona Ciocan, Business Excellence Manager, Wild Wadi Water Park, Jumeirah, Dubai, UAE
The workshop gave me a very good understanding about Excellence in Education. I liked to work with the case study. This was one of the best trainings I have participated during the last years.
Prof. Dr. Jakob Kübarsepp, Vice-Rector of Academic Affairs, Tallinn University of Technology, Tallinn, Estonia
In the EFQM Leaders for Excellence Training, conducted by ITQM, I realized that the EFQM Excellence Model is very helpful to support also Government organizations and institutions in Higher Education in their Striving for Excellence. The training was very good and gave me also a new view about Excellence.
Prof. Dr. Amal Fatani, Head of Women Sector, Ministry of Higher Education, Riyadh, KSA