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Through the EFQM European Assessor Training at ITQM I learned about an excellent method for not only talking about Excellence, but also doing it.

The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.

The EFQM Training I attended was very interesting. The know-how I gained is very useful for my work.