Swiss Quality

EFQM Leading the Excellence Journey Training

The EFQM Leading the Excellence Journey Training is designed for managers who want to understand and apply the EFQM Excellence Model (developed by the European Foundation for Quality Management) within their working environment. Using real application documents and simple, effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them. 

Are you interested to learn how to use the EFQM Excellence Model to identify and drive improvements at your organisation? Or would you like to learn about DMAIC and other tools to pinpoint root causes, structure and lead development projects? Do you want to expand your Excellence skills and get recognized as a Leader for Excellence (EFQM certificate, listed on the EFQM and ITQM websites)? Then this training is for you!


Currently, this public training is not offered.
  • The workshop was very informative and knowledge building. The practical examples were very tailored to the needs of the trainees.

    Ms. Manal Al Nasser, Director, King Saud bin Abdulaziz University, Health Sciences in the National Guard Health Affairs, Riyadh, KSA
  • I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.

    Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA
  • In the EFQM Leaders for Excellence Training, conducted by ITQM, I realized that the EFQM Excellence Model is very helpful to support also Government organizations and institutions in Higher Education in their Striving for Excellence. The training was very  good and gave me also a new view about Excellence.

    Prof. Dr. Amal Fatani, Head of Women Sector, Ministry of Higher Education, Riyadh, KSA