Swiss Quality

Team Development Training

This Team Development Training will provide you with a practical overview of team dynamics.

Great teams are energizing and productive. They deliver breakthrough results. In an effective team, everyone understands how to contribute in such a way that support team outcomes, that go above and beyond what any individual could accomplish alone. But teamwork isn't easy. The best teams, with the most well-intentioned colleagues, can encounter problems that hinder their collectie accomplishments.

In this training, you will learn strategies and facilitation techniques for building great teams and creating successful team dynamics. You will develop skills that enhance communication and trust, and align team members around shared goals.

Topics

• Concept of team
• Roles of team members
• DISC Model of Human Behavior
• Characteristics of high performing teams
• Stages of team development
• Leading teams
• Effective communication in a team
• Conflict solving within a team
• Problem solving within a team
• Dysfunctions of a team
• Dealing with challenges in a team
• Decision-making techniques for teams
• Assessment of team competencies
• Multicultural and virtual teams
• Role plays / case work


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  • "I have attended the EFQM Foundation and EFQM Assessor Training (Model 2020) with the purpose of refreshing and increasing my knowledge as Certified EFQM Assessor. I really felt happy to have attended this training with Dr. Karl Koller from ITQM, with whom I had attended a few years ago the EFQM Internal Assessor Training, and the Risk Management Training (based on the EFQM Model). Dr. Karl delivers his trainings in an efficient way, where he mixes knowledge with his experience in the area of Excellence. He also gives full opportunity for participants to interact effectively during the training. That helps participants to gain more knowledge, more good practices, and examples in Excellence to become competent Leaders for Excellence in their organizations. I thank Dr. Karl for his support and generosity."

     

    Besheit Almatrafi Besheit Almatrafi, Deputy General Manager, Zamzam Charity for Voluntary Health Services. Makkah Region, KSA

  • The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.

    Dr. Khamis Al Kulaibi, Direktor für Training, Institute of Public Administration (IPA), Muscat, OM

  • The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.

    Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia