Swiss Quality

Vision, Mission, Values, Strategy: Development, Deployment, and Review

  • Understand the Process fodr Developing and Deploying Policy and Strategy
  • Lead People with clear policies and strategies
  • Create policies and strategies that provoke breakthrough thinking
  • Understand the Self-Assessment Process of Policy and Strategy (Case Study)


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  • Der Workshop war gut organisiert und wurde professional durchgeführt. Ich habe eine nützliche Methode kennengelernt, die an Universitäten angewendet werden kann.

    Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania

  • Thank you very much for the opportunity to sharpen my scoring skills in the Excellence Assessor Scoring Calibration Online Training, based on the EFQM Model 2020. I needed this training to get more confidence with the scoring process. This training was very beneficial and important for me. It is worthy to mention that your professional support and teaching skills did really help me to understand the scoring process.

    Ms. Mona Ali, Manager, Doha, QA

  • Der praktische Ansatz im Workshop hat mir sehr gut gefallen. Die Gruppenarbeiten haben mir geholfen, das neue Wissen zu festigen.

    Mr. Muhammad Azmi Dhabban, Center Manager, Program G.M., Jeddah Municipality, Jeddah, KSA