Swiss Quality

Vision, Mission, Values, Strategy: Development, Deployment, and Review

  • Understand the Process fodr Developing and Deploying Policy and Strategy
  • Lead People with clear policies and strategies
  • Create policies and strategies that provoke breakthrough thinking
  • Understand the Self-Assessment Process of Policy and Strategy (Case Study)


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  • Das EFQM Training war sehr interessant. Das neue Wissen ist für meine Arbeit sehr hilfreich.

    Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia

  • I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.

    Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM

  • Das EFQM L4E und das Lean Project Management / Qualitätsverbesserungsmethoden/-techniken Training gaben mir das Know-how nicht nur über was zu verändern ist, sondern auch wie es zu verändern ist.

    Prof. Dr. Omar Awadh Al-Rawas, Dekan, Fakultät für Medizin, Sultan Qaboos Universität, Muscat, OM