Swiss Quality

Excellence Study Tour 2016 to Switzerland

During this Excellence Study Tour you learn from Swiss organizations who strive for Excellence. They show you how they apply Best Practice Principles to develop their organization towards Excellence. See how their management is committed and involved in the Excellence process. Learn how all employees are involved in continuous improvement activities. See how these organizations work closely with their customers for developing new services, new products and continuously improve their processes.

Benefits
• Learn from Excellence experienced organizations
• Gain new Excellence know-how
• Compare various Excellence acctivities in Swiss organizations
• Transfer Excellence know-how into your organization


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  • Das EFQM Training war sehr interessant. Das neue Wissen ist für meine Arbeit sehr hilfreich.

    Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia

  • Das EFQM European Assessor Training wurde ausgezeichnet durchgeführt. Dr. Koller's profesionelle Kompetenz, seine methodische Vorgehensweise, wie auch sein persönliches und rhetorisches Verhalten war sehr gut.

    Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore

  • Ich kann das von ITQM durchgeführte EFQM Training sehr empfehlen. Das Training war sehr informativ, solid und hat uns den Weg nach Excellenz aufgezeigt.

    Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA