Improvement: Unless you try something beyond what you have already accomplished you will never grow! Ronald Olson
Wir können den Wind nicht steuern, aber wir können unsere Segel richtig setzen.
The EFQM Leaders for Excellence Training by ITQM gave me a very good understanding of TQM / Business Excellence.
Mr. Jazi Al-Thobiti, Q.M.S. Supervisor, Bahri (National Shipping Company of Saudi Arabia), Riyadh, KSA
I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.
Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM
Der Workshop half mir, das EFQM Excellence Modell zu verstehen. Es gab mir das notwendige Wissen, um als EFQM European Assessor zu arbeiten.
Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE
