|Dokument Name||Dokument Typ|
|Cause Effect Diagram||XLS / 25KB|
|Check-Sheet-Histrogram||XLS / 36KB|
|Control Chart||XLS / 1.1MB|
|Gant Chart||XLS / 43KB|
|Histogram||XLS / 66KB|
|Pareto Chart||XLS / 47KB|
|Scatter Diagram||XLS / 112KB|
|Stratification Diagram||XLS / 78KB|
Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA
“I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend the EFQM Assessor Training by ITQM.”
Dr. Ruedi Singer, Geschäftsführer, Philosophisch-Naturwissenschaftliche Fakultät, Universität Basel, Schweiz
Das EFQM Model gibt einen holistischen Überblick über Qualitätsmanagement. Das Training unterstützt das Streben nach Excellenz.
Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia
The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.