Swiss Quality

ITQM Berater und Trainer sind ausgewählte Experten

ITQM Berater und Trainer sind ausgewählte Experten mit langjähriger Führungs-, Beratungs und Ausbildungserfahrung. Alle ITQM Trainer haben die angebotenen Trainings, Seminare und Studienreisen entwickelt and stellen sicher, dass diese kontinuierlich weiterentwickelt werden und auf eine interessante Art durchgeführt werden, zum Erfolg der Teilnehmenden.

Die ITQM Trainer gehören zu Themengruppen. Die Leiter dieser Themengruppen sind:

Dr. oec. HSG Karl J. Koller, MBA

  • Business Excellence
  • TQM / Strategy
  • EFQM Trainings
  • EFQM Selbstbewertung
  • Executive Coaching
  • Coaching von Grossgruppen

Herr Hani Antar, MBA

  • ISO / Qualitätsmanagement Systeme
  • Prozess Management
  • Risk Management

Dr. Robert Müller, MBA

  • Communication
  • Team Development
  • Executive Coaching
  • I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.

    Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM
  • "I have attended the EFQM Foundation and EFQM Assessor Training (Model 2020) with the purpose of refreshing and increasing my knowledge as Certified EFQM Assessor. I really felt happy to have attended this training with Dr. Karl Koller from ITQM, with whom I had attended a few years ago the EFQM Internal Assessor Training, and the Risk Management Training (based on the EFQM Model). Dr. Karl delivers his trainings in an efficient way, where he mixes knowledge with his experience in the area of Excellence. He also gives full opportunity for participants to interact effectively during the training. That helps participants to gain more knowledge, more good practices, and examples in Excellence to become competent Leaders for Excellence in their organizations. I thank Dr. Karl for his support and generosity."


    Besheit Almatrafi Besheit Almatrafi, Deputy General Manager, Zamzam Charity for Voluntary Health Services. Makkah Region, KSA
  • Ich habe an einem sehr inspirierenden und gut organisierten Workshop teilgenommen.

    Mr. Mohamed El-Molla, Chief Biomedical Engineer, Procare - Riaya Hospital, Al-Khobar, KSA