Swiss Quality

Vision / Auftrag / Werte


Wir sind weltweit anerkannt für unsere exzellente Beratungsleistungen und Trainings in Excellence / Total Quality Management und Change Management.


Wir bieten unseren Kunden ausgezeichnete Beratung und Training in Excellence / Total Quality Management und Change Management, um unseren Kunden zu ermöglichen, ihre Produkte, Dienstleistungen und Wettbewerbsposition kontinuierlich zu verbessern. Wir erreichen dies durch unsere Verpflichtungen gegenüber unseren Kunden, Mitarbeitenden, Partnern und der Gesellschaft.


  • Kunden / Mitarbeitende
  • Excellence
  • Vertrauen und Respekt
  • Teamarbeit
  • Kreativität und Innovation
  • Successfully attending the EFQM Training has helped me not only to realize the significance of change but to understand the importance of doing it right. The training days were very rich with information about how to lead the Excellence Journey of any organization. Dr. Koller delivered a very professional training. I am looking forward to applying my newly gained know-how in the workplace.

    Mr. Hamed Al Battashi, Manager, Oman Specialized Nursing Institute, Muscat, OM
  • "I have attended the EFQM Foundation and EFQM Assessor Training (Model 2020) with the purpose of refreshing and increasing my knowledge as Certified EFQM Assessor. I really felt happy to have attended this training with Dr. Karl Koller from ITQM, with whom I had attended a few years ago the EFQM Internal Assessor Training, and the Risk Management Training (based on the EFQM Model). Dr. Karl delivers his trainings in an efficient way, where he mixes knowledge with his experience in the area of Excellence. He also gives full opportunity for participants to interact effectively during the training. That helps participants to gain more knowledge, more good practices, and examples in Excellence to become competent Leaders for Excellence in their organizations. I thank Dr. Karl for his support and generosity."


    Besheit Almatrafi Besheit Almatrafi, Deputy General Manager, Zamzam Charity for Voluntary Health Services. Makkah Region, KSA
  • The training helped me become a better Assessor, improve my scoring skills, build good relationships with other Assessors and be more familiar with the real work of an Assessor.

    Mr. Badr Al Abri, Excellence Manager, Public Establishment for Industrial Estates, Madayn, Muscat, OM