Swiss Quality

Unsere Erfolgsfaktoren

Warum Kunden mit ITQM zusammenarbeiten

Um die Aufträge unserer Kunden zu deren Zufriedenheit zu erfüllen, verfügen wir über folgende Erfolgsfaktoren:

  • Hohe Kompetenz in Exzellenz, Qualitätsmanagement und Veränderungsmanagement
  • Konzentration auf praxisgerechte Massnahmen mit grösstem Nutzen
  • Ziel- und Ergebnisorientiertheit
  • Partnerschaften mit dem Kunden bei Konzeption und Umsetzung
  • Effiziente Arbeitsweise
  • Wahrnehmung der Vorbildfunktion
  • Hohes persönliches Engagement
  • Integrativer Ansatz
  • Brachenkenntnisse
  • Internationalität

  • "I have attended the EFQM Foundation and EFQM Assessor Training (Model 2020) with the purpose of refreshing and increasing my knowledge as Certified EFQM Assessor. I really felt happy to have attended this training with Dr. Karl Koller from ITQM, with whom I had attended a few years ago the EFQM Internal Assessor Training, and the Risk Management Training (based on the EFQM Model). Dr. Karl delivers his trainings in an efficient way, where he mixes knowledge with his experience in the area of Excellence. He also gives full opportunity for participants to interact effectively during the training. That helps participants to gain more knowledge, more good practices, and examples in Excellence to become competent Leaders for Excellence in their organizations. I thank Dr. Karl for his support and generosity."

     

    Besheit Almatrafi Besheit Almatrafi, Deputy General Manager, Zamzam Charity for Voluntary Health Services. Makkah Region, KSA

  • Das EFQM European Assessor Training wurde ausgezeichnet durchgeführt. Dr. Koller's profesionelle Kompetenz, seine methodische Vorgehensweise, wie auch sein persönliches und rhetorisches Verhalten war sehr gut.

    Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore

  • The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.

    Ms. Suad Fael Mubarak Bait-Maghrab, Leiterin der Qualitätsmanagement Abteilung, Sultan Qaboos Krankenhaus, Salalah, OM