Swiss Quality

Unser Institut

The Institute for Total Quality Management (ITQM) offers high quality consulting and training for various industries as well as specialized courses for certain industries in

Excellence / Total Quality Management and Change Management

In all our consulting and training activities we have a strong focus on the transfer of practical know-how.

ITQM offers specific Excellence Framework Europe (EFE) and other management trainings. Experienced, international accredited EFE advisors/trainers/validators provide these trainings. We coach organizations on their way to excellence through all EFE Maturity Levels of Excellence. All of the participants who complete our EFE trainings receive the EFE certificates.

We customize in house trainigs to meet specific needs and expectatons of your organization. We even offer training in several language. Let us know what you need, and we will customize the training for you.

  • Der Workshop half mir, das EFQM Excellence Modell zu verstehen. Es gab mir das notwendige Wissen, um als EFQM European Assessor zu arbeiten.

    Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE

  • Das Training hat mir sehr gefallen. Es gab mir neue Perspektiven betreffend Excellenz.

    Mr. Abdulrahman Ahmed Hariri, Lecturer, King Abdulaziz University, Jeddah, KSA

  • The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.

    Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia