Swiss Quality

Unser Institut

The Institute for Total Quality Management (ITQM) offers high quality consulting and training for various industries as well as specialized courses for certain industries in

Excellence / Total Quality Management and Change Management

In all our consulting and training activities we have a strong focus on the transfer of practical know-how.

ITQM offers specific EFQM and other management trainings. Experieced, international accredited EFQM advisors/trainers/validators provide these trainings. We coach organizations on their way to excellence through all EFQM Levels of Excellence. All of the participants who complete our EFQM trainings receive the official EFQM certificates.

We customize in house trainigs to meet specific needs and expectatons of your organization. We even offer training in several language. Let us know what you need, and we will customize the training for you.

  • Der Workshop half mir, das EFQM Excellence Modell zu verstehen. Es gab mir das notwendige Wissen, um als EFQM European Assessor zu arbeiten.

    Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE

  • Successfully attending the EFQM Training has helped me not only to realize the significance of change but to understand the importance of doing it right. The training days were very rich with information about how to lead the Excellence Journey of any organization. Dr. Koller delivered a very professional training. I am looking forward to applying my newly gained know-how in the workplace.

    Mr. Hamed Al Battashi, Manager, Oman Specialized Nursing Institute, Muscat, OM

  • Thanks a lot for providing the Excellence Assessor Scoring Calibration Online Training, another enriching and insightful training opportunity for EFQM Assessors (Model 2020). The training helped me to further to develop my Assessor skills.

    Mr. Srinivasa Rao Pentapalli, Quality Management Lead, Petroleum Development Oman (PDO), Muscat, OM