Swiss Quality

Our Institute

The Institute for Total Quality Management (ITQM) offers high quality consulting and training for various industries as well as specialized courses for certain industries in

Excellence / Total Quality Management and Change Management

In all our consulting and training activities we have a strong focus on the transfer of practical know-how.

ITQM offers specific EFQM and other management trainings. Experieced, international accredited EFQM advisors/trainers/validators provide these trainings. We coach organizations on their way to excellence through all EFQM Levels of Excellence. All of the participants who complete our EFQM trainings receive the official EFQM certificates.

We customize in house trainigs to meet specific needs and expectatons of your organization. We even offer training in several language. Let us know what you need, and we will customize the training for you.

  • The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities.

    Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania

  • The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.

    Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia

  • The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.

    Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore