Swiss Quality

Our Institute

The Institute for Total Quality Management (ITQM) offers high quality consulting and training for various industries as well as specialized courses for certain industries in

Excellence / Total Quality Management and Change Management

In all our consulting and training activities we have a strong focus on the transfer of practical know-how.

ITQM offers specific EFQM and other management trainings. Experieced, international accredited EFQM advisors/trainers/validators provide these trainings. We coach organizations on their way to excellence through all EFQM Levels of Excellence. All of the participants who complete our EFQM trainings receive the official EFQM certificates.

We customize in house trainigs to meet specific needs and expectatons of your organization. We even offer training in several language. Let us know what you need, and we will customize the training for you.

  • "All participants from our College of Dentistry at King Saud University in Riyadh as well as from other colleges and ministries have enjoyed the EFQM Foundation Training by ITQM. As a Certified EFQM Assessor (Model 2013), this training will help me a lot to know about the model changes and and how to implement the new Excellence Model in my organization. The best part of the training were the real life examples from different industries as well as education and health care sectors, presented by Dr. Karl. This training was for me definitely a very good opportunity to update my EFQM Excellence know-how."

    Prof. Dr. M. Shoaib Ahmedani, Assistant Professor for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA

  • I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.

    Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM

  • I would strongly recommend the EFQM Training to any company desiring to achieve Excellence in their business. The workshop from ITQM was well conducted and was successful in achieving its objectives.

    Dr. Ahmed Suheel, CEO, Arabian Farms Dev. Co, Dubai, UAE