Training turns good intentions
into good results
Berry
“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller

Consulting Services

Consulting and Coaching Services

Implementation of Excellence / Total Quality Management (TQM)
Coaching culture change
Development/implementation of vision, mission, strategies, and values
Strategic quality planning
Quality Policy Deployment
Business Process Improvement
Benchmarking
Self Assessment according to the EFQM Excellence Model and Malcolm Baldrige National Quality Award
Preparations / Application for National Quality Awards
EFE Assesor Training
Risk Management (based on EFQM Excellence Model and ISO 31000)
Coaching of Excellence / TQM Managers
Six Sigma / Lean Six Sigma Process Improvement
Lean Management
Development of Quality Indicators
Customer and Employee Surveys
Mobbing – Recognizing and Avoiding
Conflict management
Teamwork and Communication
Project Management
Lean Project Management
Business Process Management
Storyboarding
Quality Function Deployment (QFD)
Quality Improvement Methods and Tools
Personal Quality Improvement (PQI)
DISG®-Personality Model Application
Change Management
Integration of an ISO-Quality Management System into a TQM Concept
Conference Coaching (Open Space, AI, Future Conference, RTSC)

I liked very much the practical approach in the workshop. The team exercises helped me strengthen my newly acquired knowledge.
Mr. Muhammad Azmi Dhabban, Center Manager, Program G.M., Jeddah Municipality, Jeddah, KSA
I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.
Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA
I have attended a very inspiring and well organized workshop.
Mr. Mohamed El-Molla, Chief Biomedical Engineer, Procare - Riaya Hospital, Al-Khobar, KSA