Success is when preparation
meets opportunity.
Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin

ITQM Website

Responsible for Content of the Website
ITQM - Switzerland

Third Party Links
Linked sites are not under the control of ITQM. The inclusion of any link does not imply that ITQM endorses the content of the linked site or the organization operating the site.

Conception / Realization of Website
Solution.ch AG, Winterthur, Switzerland

I liked the workshop very much. The training gave me new insights to move our organization towards Excellence.
Mr. Abdulmajeed Albatati, Director for TQM, Jeddah Municipality, Jeddah, KSA
"I have attended the EFQM Foundation and EFQM Assessor Training (Model 2020) with the purpose of refreshing and increasing my knowledge as Certified EFQM Assessor. I really felt happy to have attended this training with Dr. Karl Koller from ITQM, with whom I had attended a few years ago the EFQM Internal Assessor Training, and the Risk Management Training (based on the EFQM Model). Dr. Karl delivers his trainings in an efficient way, where he mixes knowledge with his experience in the area of Excellence. He also gives full opportunity for participants to interact effectively during the training. That helps participants to gain more knowledge, more good practices, and examples in Excellence to become competent Leaders for Excellence in their organizations. I thank Dr. Karl for his support and generosity."

Besheit Almatrafi Besheit Almatrafi, Deputy General Manager, Zamzam Charity for Voluntary Health Services. Makkah Region, KSA
The workshop helped me to understand the EFQM Excellence Model and gave me the necessary know-how to work as an EFQM European Assessor.
Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE