Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin
Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin

ITQM Website

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ITQM - Switzerland

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The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.
Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia
The workshop gave me a very good understanding about Excellence in Education. I liked to work with the case study. This was one of the best trainings I have participated during the last years.
Prof. Dr. Jakob Kübarsepp, Vice-Rector of Academic Affairs, Tallinn University of Technology, Tallinn, Estonia
I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.
Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA