Swiss Quality

MBNQA Documents

In the following table you will find the Application Report of organizations who won the Malcolm Baldrige National Quality Award (MBNQA).

Document Name Year Document Type
MBNAQ_Winner 1999_Ritz Carlton_Application Report 1991 PDF / 144KB
MBNAQ_Winner 2001_KARLEE_Application Report 2001 PDF / 155KB
MBNAQ_Winner 2001_Pearl River_Application Report 2001 PDF / 718KB
MBNAQ_Winner 2001_University of Wisconsin-Stout_Application Report 2001 PDF / 1.5MB
MBNAQ_Winner 2002_MotorolaCGISS_Application Report 2002 PDF / 1MB
MBNAQ_Winner 2003_Boeing Aerospace_Application Report 2003 PDF / 773KB
MBNAQ_Winner 2005_DynMcDermott_Application Report 2005 PDF / 3.9MB
MBNAQ_Winner 2005_Richland College_Application Report 2005 PDF / 6.8MB
MBNAQ_Winner 2008_Cargill Corn Milling_Application Report 2008 PDF / 4.7MB
  • "I have attended the EFQM Foundation and EFQM Assessor Training (Model 2020) with the purpose of refreshing and increasing my knowledge as Certified EFQM Assessor. I really felt happy to have attended this training with Dr. Karl Koller from ITQM, with whom I had attended a few years ago the EFQM Internal Assessor Training, and the Risk Management Training (based on the EFQM Model). Dr. Karl delivers his trainings in an efficient way, where he mixes knowledge with his experience in the area of Excellence. He also gives full opportunity for participants to interact effectively during the training. That helps participants to gain more knowledge, more good practices, and examples in Excellence to become competent Leaders for Excellence in their organizations. I thank Dr. Karl for his support and generosity."

     

    Besheit Almatrafi Besheit Almatrafi, Deputy General Manager, Zamzam Charity for Voluntary Health Services. Makkah Region, KSA
  • I liked the training very much. It gave me a new perspective on Excellence.

    Mr. Abdulrahman Ahmed Hariri, Lecturer, King Abdulaziz University, Jeddah, KSA
  • The EFQM Training provides a holistic view of quality management as well as the building blocks of the EFQM Model, and will help you to establish the foundation to pursue excellence in your organization.

    Dr. Ashraf Al Ghazzawi, Division Head, SAUDI ARAMCO, Dhahran, KSA