Swiss Quality

MBNQA Documents

In the following table you will find the Application Report of organizations who won the Malcolm Baldrige National Quality Award (MBNQA).

Document Name Year Document Type
MBNAQ_Winner 1999_Ritz Carlton_Application Report 1991 PDF / 144KB
MBNAQ_Winner 2001_KARLEE_Application Report 2001 PDF / 155KB
MBNAQ_Winner 2001_Pearl River_Application Report 2001 PDF / 718KB
MBNAQ_Winner 2001_University of Wisconsin-Stout_Application Report 2001 PDF / 1.5MB
MBNAQ_Winner 2002_MotorolaCGISS_Application Report 2002 PDF / 1MB
MBNAQ_Winner 2003_Boeing Aerospace_Application Report 2003 PDF / 773KB
MBNAQ_Winner 2005_DynMcDermott_Application Report 2005 PDF / 3.9MB
MBNAQ_Winner 2005_Richland College_Application Report 2005 PDF / 6.8MB
MBNAQ_Winner 2008_Cargill Corn Milling_Application Report 2008 PDF / 4.7MB
  • Through the EFQM European Assessor Training at ITQM I learned about an excellent method for not only talking about Excellence, but also doing it.

    Dr. Stephan Ralf Abdulrahman Vogel, Quality Coordinator, Centre for R&D, SAUDI ARAMCO , Dhahran, KSA
  • In the EFQM Leaders for Excellence Training, conducted by ITQM, I realized that the EFQM Excellence Model is very helpful to support also Government organizations and institutions in Higher Education in their Striving for Excellence. The training was very  good and gave me also a new view about Excellence.

    Prof. Dr. Amal Fatani, Head of Women Sector, Ministry of Higher Education, Riyadh, KSA
  • The workshop coach was very successful in explaining us in a simple and efficient way all the quality management improvement tools and techniques.

    Dr. Sahar Al Zain, BDS, MSc, Associate Professor and Consultant, College of Dentistry, King Saud University, Riyadh, KSA