The purest form of insanity is to leave everything as it is
and at the same time to hope that things will change.
Albert Einstein (1879-1955)
Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out
of the shower, dries off and does something about it who makes a difference.
Nolan Bushnell

MBNQA Documents

In the following table you will find the Application Report of organizations who won the Malcolm Baldrige National Quality Award (MBNQA).

Document Name	Year	Document Type
MBNAQ_Winner 1999_Ritz Carlton_Application Report	1991	PDF / 144KB
MBNAQ_Winner 2001_KARLEE_Application Report	2001	PDF / 155KB
MBNAQ_Winner 2001_Pearl River_Application Report	2001	PDF / 718KB
MBNAQ_Winner 2001_University of Wisconsin-Stout_Application Report	2001	PDF / 1.5MB
MBNAQ_Winner 2002_MotorolaCGISS_Application Report	2002	PDF / 1MB
MBNAQ_Winner 2003_Boeing Aerospace_Application Report	2003	PDF / 773KB
MBNAQ_Winner 2005_DynMcDermott_Application Report	2005	PDF / 3.9MB
MBNAQ_Winner 2005_Richland College_Application Report	2005	PDF / 6.8MB
MBNAQ_Winner 2008_Cargill Corn Milling_Application Report	2008	PDF / 4.7MB

The EFQM Training I attended was very interesting. The know-how I gained is very useful for my work.
Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia
Thanks a lot for providing the Excellence Assessor Scoring Calibration Online Training, another enriching and insightful training opportunity for EFQM Assessors (Model 2020). The training helped me to further to develop my Assessor skills.
Mr. Srinivasa Rao Pentapalli, Quality Management Lead, Petroleum Development Oman (PDO), Muscat, OM
The EFQM Leaders for Excellence Training conducted by ITQM was very interesting and added great value to me. I liked also very much the best practice examples presented by Dr. Karl J. Koller.
Mr. Abdulaziz A. Almahboob, Head of TQM Department, Assessor for the King Abdulaziz Quality Award, Eastern Province Directorate, Ministry of Education, Dammam, KSA