Swiss Quality

Quality Improvement Tools

Document Name Document Type
Cause Effect Diagram XLS / 25KB
Check-Sheet-Histrogram XLS / 36KB
Control Chart XLS / 1.1MB
Gant Chart XLS / 43KB
Histogram XLS / 66KB
Pareto Chart XLS / 47KB
Scatter Diagram XLS / 112KB
Stratification Diagram XLS / 78KB
  • The EFQM Leaders for Excellence Training conducted by ITQM was very interesting and added great value to me. I liked also very much the best practice examples presented by Dr. Karl J. Koller.

    Mr. Abdulaziz A. Almahboob, Head of TQM Department, Assessor for the King Abdulaziz Quality Award, Eastern Province Directorate, Ministry of Education, Dammam, KSA
  • The workshop was very informative and rich in practice. The workshop coach was very professional.

    Mr. Ala´ Naeem Owaidah, BEX Manager, Islamic Development Bank, Jeddah, KSA
  • The training was very well conducted. It was a very lively workshop with generous sharing of experience among all participants.

    Dr. Siret Rutiku, Head of the Office of Academic Affairs, Tartu University, Tartu, Estonia