Swiss Quality

Quality Improvement Tools

Document Name Document Type
Cause Effect Diagram XLS / 25KB
Check-Sheet-Histrogram XLS / 36KB
Control Chart XLS / 1.1MB
Gant Chart XLS / 43KB
Histogram XLS / 66KB
Pareto Chart XLS / 47KB
Scatter Diagram XLS / 112KB
Stratification Diagram XLS / 78KB
  • I would strongly recommend the EFQM Training to any company desiring to achieve Excellence in their business. The workshop from ITQM was well conducted and was successful in achieving its objectives.

    Dr. Ahmed Suheel, CEO, Arabian Farms Dev. Co, Dubai, UAE
  • The workshop was very informative and rich in practice. The workshop coach was very professional.

    Mr. Ala´ Naeem Owaidah, BEX Manager, Islamic Development Bank, Jeddah, KSA
  • In the EFQM Leaders for Excellence Training, conducted by ITQM, I realized that the EFQM Excellence Model is very helpful to support also Government organizations and institutions in Higher Education in their Striving for Excellence. The training was very  good and gave me also a new view about Excellence.

    Prof. Dr. Amal Fatani, Head of Women Sector, Ministry of Higher Education, Riyadh, KSA