Quality Improvement Tools
|Document Name||Document Type|
|Cause Effect Diagram||XLS / 25KB|
|Check-Sheet-Histrogram||XLS / 36KB|
|Control Chart||XLS / 1.1MB|
|Gant Chart||XLS / 43KB|
|Histogram||XLS / 66KB|
|Pareto Chart||XLS / 47KB|
|Scatter Diagram||XLS / 112KB|
|Stratification Diagram||XLS / 78KB|
Mr. Muhammad Azmi Dhabban, Center Manager, Program G.M., Jeddah Municipality, Jeddah, KSA
I liked very much the practical approach in the workshop. The team exercises helped me strengthen my newly acquired knowledge.
Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM
I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.
Mr. Hamed Al Battashi, Manager, Oman Specialized Nursing Institute, Muscat, OM
Successfully attending the EFQM Training has helped me not only to realize the significance of change but to understand the importance of doing it right. The training days were very rich with information about how to lead the Excellence Journey of any organization. Dr. Koller delivered a very professional training. I am looking forward to applying my newly gained know-how in the workplace.