Swiss Quality

Quality Improvement Tools

Document Name Document Type
Cause Effect Diagram XLS / 25KB
Check-Sheet-Histrogram XLS / 36KB
Control Chart XLS / 1.1MB
Gant Chart XLS / 43KB
Histogram XLS / 66KB
Pareto Chart XLS / 47KB
Scatter Diagram XLS / 112KB
Stratification Diagram XLS / 78KB
  • The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.

    Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM
  • "I enjoyed the Online EFQM Foundation Training by ITQM in all aspects. I found it such a great and rich training opportunity and I recommend this training to everybody who would like to know more about Excellence!"

    Sarah Al Qahtani, Manager, Strategy Department, Saudi Commission for Health Care Specialties, Riyadh, KSA
  • The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!

    Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA