Success is when preparation
meets opportunity.
The purest form of insanity is to leave everything as it is
and at the same time to hope that things will change.
Albert Einstein (1879-1955)

Quality Improvement Tools

The EFQM Leaders for Excellence (L4E) Training by ITQM helped me to expand my Excellence skills. I liked the expert discussions with Dr. Koller. The new skills learned I could transfer right away, successfully into my university.
Prof. Dr. Vytautas Snieska, Chairman of the Quality Committee, Head of Economics and International Trade Department, Economics and Management Faculty, Kaunas University of Technology, Kaunas Lithuania
The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!
Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA
The workshop gave me a very good understanding about Excellence in Education. I liked to work with the case study. This was one of the best trainings I have participated during the last years.
Prof. Dr. Jakob Kübarsepp, Vice-Rector of Academic Affairs, Tallinn University of Technology, Tallinn, Estonia