Quality Improvement Tools

The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.

In the EFQM Leaders for Excellence Training I could further develop my know-how in Excellence. This training should be attended not only by Quality Management Specialists but also by Rectors, Vice-Rectors, Deans/Vice-Deans, and Line Managers of Universities and Colleges. The training provides them with a roadmap to Excellence.

I liked very much the practical approach in the workshop. The team exercises helped me strengthen my newly acquired knowledge.