Quality Improvement Tools

Successfully attending the EFQM Training has helped me not only to realize the significance of change but to understand the importance of doing it right. The training days were very rich with information about how to lead the Excellence Journey of any organization. Dr. Koller delivered a very professional training. I am looking forward to applying my newly gained know-how in the workplace.

The Document Management System (DMS) Training was very interesting, enjoyable and informative. I am expecting that this training will help on driving improvement at my work area. The training was well organized and conducted by the coach, his way of explaining and managing were very interesting and clear. I recommend such type of training for quality professionals who are dealing with documentation management issues.

The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).