Quality Improvement Tools

The EFQM L4E Training was very informative and helpful. It enriched my knowledge of how to drive improvements at the working place using the EFQM Excellence Model for Self-Assessment. The discussion around the EFQM Excellence Model and practical exercises were very beneficial.

"All participants from our College of Dentistry at King Saud University in Riyadh as well as from other colleges and ministries have enjoyed the EFQM Foundation Training by ITQM. As a Certified EFQM Assessor (Model 2013), this training will help me a lot to know about the model changes and and how to implement the new Excellence Model in my organization. The best part of the training were the real life examples from different industries as well as education and health care sectors, presented by Dr. Karl. This training was for me definitely a very good opportunity to update my EFQM Excellence know-how."

The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.