Quality Improvement Tools
|Document Name||Document Type|
|Cause Effect Diagram||XLS / 25KB|
|Check-Sheet-Histrogram||XLS / 36KB|
|Control Chart||XLS / 1.1MB|
|Gant Chart||XLS / 43KB|
|Histogram||XLS / 66KB|
|Pareto Chart||XLS / 47KB|
|Scatter Diagram||XLS / 112KB|
|Stratification Diagram||XLS / 78KB|
Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia
The EFQM Training I attended was very interesting. The know-how I gained is very useful for my work.
Mr. Humayan Jawaid, Quality Manager, Abu Dhabi Company for Onshore Oil Operations, Abu Dhabi, UAE
The ITQM workshop was very helpful for me to support my company towards Excellence.
Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM
The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).