There is no substitute
for knowledge.
Walter E. Deming
Tell me and I forget. Show me and I remember.
Involve me and I understand.
Confucius

Quality Improvement Tools

The EFQM Training I attended was very interesting. The know-how I gained is very useful for my work.
Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia
The EFQM Training was comprehensive and very interesting with a lot of practical examples.
Ms. Ramona Ciocan, Business Excellence Manager, Wild Wadi Water Park, Jumeirah, Dubai, UAE
The EFQM Model gives you a holistic view of quality management. The workshop supports the striving for best practice."
Dr. Ruedi Singer, Executive Faculty Manager, Faculty of Science, University of Basel, Switzerland