Improvement: Unless you try something beyond
what you have already accomplished you will never grow!
Ronald Olson
Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin

Quality Improvement Tools

"I enjoyed the Online EFQM Foundation Training by ITQM in all aspects. I found it such a great and rich training opportunity and I recommend this training to everybody who would like to know more about Excellence!"
Sarah Al Qahtani, Manager, Strategy Department, Saudi Commission for Health Care Specialties, Riyadh, KSA
The training was very well conducted. It was a very lively workshop with generous sharing of experience among all participants.
Dr. Siret Rutiku, Head of the Office of Academic Affairs, Tartu University, Tartu, Estonia
The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.
Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia