Swiss Quality

Quality Improvement Tools

Document Name Document Type
Cause Effect Diagram XLS / 25KB
Check-Sheet-Histrogram XLS / 36KB
Control Chart XLS / 1.1MB
Gant Chart XLS / 43KB
Histogram XLS / 66KB
Pareto Chart XLS / 47KB
Scatter Diagram XLS / 112KB
Stratification Diagram XLS / 78KB

  • The EFQM Training I attended was very interesting. The know-how I gained is very useful for my work.

    Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia

  • The EFQM Training conducted by ITQM was a great workshop, one of a kind!

    Dr. Walid Sadig, Former Vice Dean for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA

  • The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!

    Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA