Swiss Quality

Quality Improvement Tools

Document Name Document Type
Cause Effect Diagram XLS / 25KB
Check-Sheet-Histrogram XLS / 36KB
Control Chart XLS / 1.1MB
Gant Chart XLS / 43KB
Histogram XLS / 66KB
Pareto Chart XLS / 47KB
Scatter Diagram XLS / 112KB
Stratification Diagram XLS / 78KB
  • I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.

    Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM
  • The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.

    Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM
  • I have attended a very inspiring and well organized workshop.

    Mr. Mohamed El-Molla, Chief Biomedical Engineer, Procare - Riaya Hospital, Al-Khobar, KSA