Swiss Quality

Quality Improvement Tools

Document Name Document Type
Cause Effect Diagram XLS / 25KB
Check-Sheet-Histrogram XLS / 36KB
Control Chart XLS / 1.1MB
Gant Chart XLS / 43KB
Histogram XLS / 66KB
Pareto Chart XLS / 47KB
Scatter Diagram XLS / 112KB
Stratification Diagram XLS / 78KB

  • The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.

    Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia

  • The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!

    Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA

  • The EFQM L4E Training was very informative and helpful. It enriched my knowledge of how to drive improvements at the working place using the EFQM Excellence Model for Self-Assessment. The discussion around the EFQM Excellence Model and practical exercises were very beneficial.

    Dr. Huda Abu Hamdeh, Dean, Ibra Nursing Institute – Ministry of Health, Ibra, OM