Excellence is to do a common thing in an uncommon way.
Booker T. Washington
Improvement: Unless you try something beyond
what you have already accomplished you will never grow!
Ronald Olson

List of Certified EFQM Internal Assessors trained by ITQM

The training was very well conducted. It was a very lively workshop with generous sharing of experience among all participants.
Dr. Siret Rutiku, Head of the Office of Academic Affairs, Tartu University, Tartu, Estonia
The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).
Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM
The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.
Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore