Swiss Quality

Document Name Document Typ
Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman! DOC / 348KB
ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009 DOC / 464KB
ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000 PDF / 455KB
TNT_EFQM Excellence Award Winner 1998_Management Structure
 PDF / 227KB
Board of Director Responsibilities, NIST, 2019 PDF / 193KB
Don't Count TQM Out - Evidence shows implementation pays off in a big way, Kevin B. Hendricks and Vined R. Sighal, Quality Progress, 04.1999 PDF / 106KB
Good Governance: 10 Baldrige Questions for your Board of Directors, NIST, 2013 PDF / 238KB
TQM Pays Off, Quality Digest, Taran March, 1998 PDF / 258KB

NEW!   Global Guidelines on the Corporate Governance of Business Excellence, Dr. Karl J. Koller, International Board Foundation (IBF), 2022

 PDF /  1.6MB
More articles are available from our Knowledge Center.

  • Successfully attending the EFQM Training has helped me not only to realize the significance of change but to understand the importance of doing it right. The training days were very rich with information about how to lead the Excellence Journey of any organization. Dr. Koller delivered a very professional training. I am looking forward to applying my newly gained know-how in the workplace.

    Mr. Hamed Al Battashi, Manager, Oman Specialized Nursing Institute, Muscat, OM

  • I would strongly recommend the EFQM Training to any company desiring to achieve Excellence in their business. The workshop from ITQM was well conducted and was successful in achieving its objectives.

    Dr. Ahmed Suheel, CEO, Arabian Farms Dev. Co, Dubai, UAE

  • The training was very well conducted. It was a very lively workshop with generous sharing of experience among all participants.

    Dr. Siret Rutiku, Head of the Office of Academic Affairs, Tartu University, Tartu, Estonia