Swiss Quality

Document Name Document Typ
Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman! DOC / 348KB
ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009 DOC / 464KB
ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000 PDF / 455KB
TNT_EFQM Excellence Award Winner 1998_Management Structure
 PDF / 227KB
Board of Director Responsibilities, NIST, 2019 PDF / 193KB
Don't Count TQM Out - Evidence shows implementation pays off in a big way, Kevin B. Hendricks and Vined R. Sighal, Quality Progress, 04.1999 PDF / 106KB
Good Governance: 10 Baldrige Questions for your Board of Directors, NIST, 2013 PDF / 238KB
TQM Pays Off, Quality Digest, Taran March, 1998 PDF / 258KB

NEW!   Global Guidelines on the Corporate Governance of Business Excellence, Dr. Karl J. Koller, International Board Foundation (IBF), 2025

 PDF /  1.6MB
More articles are available from our Knowledge Center.

  • The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities.

    Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania

  • The EFQM Training conducted by ITQM was a great workshop, one of a kind!

    Dr. Walid Sadig, Former Vice Dean for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA

  • The training helped me become a better Assessor, improve my scoring skills, build good relationships with other Assessors and be more familiar with the real work of an Assessor.

    Mr. Badr Al Abri, Excellence Manager, Public Establishment for Industrial Estates, Madayn, Muscat, OM