Swiss Quality

Document Name Document Typ
Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman! DOC / 348KB
ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009 DOC / 464KB
ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000 PDF / 455KB
TNT_EFQM Excellence Award Winner 1998_Management Structure
 PDF / 227KB
Board of Director Responsibilities, NIST, 2019 PDF / 193KB
Don't Count TQM Out - Evidence shows implementation pays off in a big way, Kevin B. Hendricks and Vined R. Sighal, Quality Progress, 04.1999 PDF / 106KB
Good Governance: 10 Baldrige Questions for your Board of Directors, NIST, 2013 PDF / 238KB
TQM Pays Off, Quality Digest, Taran March, 1998 PDF / 258KB

NEW!   Global Guidelines on the Corporate Governance of Business Excellence, Dr. Karl J. Koller, International Board Foundation (IBF), 2022

 PDF /  1.6MB
More articles are available from our Knowledge Center.

  • The Document Management System (DMS) Training was very interesting, enjoyable and informative. I am expecting that this training will help on driving improvement at my work area. The training was well organized and conducted by the coach, his way of explaining and managing were very interesting and clear. I recommend such type of training for quality professionals who are dealing with documentation management issues.

    Mr. Adil Saif Al-Shidi, Quality Management Spezialist, Directorate General of Quality Assurance Center; Ministry of Health, Muscat, OM

  • I would strongly recommend the EFQM Training to any company desiring to achieve Excellence in their business. The workshop from ITQM was well conducted and was successful in achieving its objectives.

    Dr. Ahmed Suheel, CEO, Arabian Farms Dev. Co, Dubai, UAE

  • "I enjoyed the Online EFQM Foundation Training by ITQM in all aspects. I found it such a great and rich training opportunity and I recommend this training to everybody who would like to know more about Excellence!"

    Sarah Al Qahtani, Manager, Strategy Department, Saudi Commission for Health Care Specialties, Riyadh, KSA