The purest form of insanity is to leave everything as it is
and at the same time to hope that things will change.
Albert Einstein (1879-1955)
We cannot direct the wind,
but we can adjust the sails.

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“I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend the EFQM Assessor Training by ITQM.”
Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA
The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.
Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia
The EFQM Training was comprehensive and very interesting with a lot of practical examples.
Ms. Ramona Ciocan, Business Excellence Manager, Wild Wadi Water Park, Jumeirah, Dubai, UAE