Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin
We cannot direct the wind,
but we can adjust the sails.

ITQM Consultants and Trainers are selected Experts

ITQM Consultants and Trainers are selected experts with extensive leadership, consulting, and training experience.

All ITQM trainers have developed the offered workshops, seminars, and study tours and make sure, that these workshops are continuously further developed and are presented in an interesting way to make the participants successful.

The ITQM trainers belong to topic groups. The leaders of these topic groups are:

Dr. Karl J. Koller, MBA

Business Excellence
TQM / Strategy
EFQM Trainings
EFQM Self-Assessment
Executive Coaching
Coaching of Large Working Groups

Mr. Hani Antar, MBA

ISO / Quality Management Systems
Process Management
Risk Management

Dr. Robert Müller, MBA

Communication
Team Development
Executive Coaching

The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.
Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM
I liked the training very much. It gave me a new perspective on Excellence.
Mr. Abdulrahman Ahmed Hariri, Lecturer, King Abdulaziz University, Jeddah, KSA
The EFQM Training I attended was very interesting. The know-how I gained is very useful for my work.
Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia