Swiss Quality

ITQM Consultants and Trainers are selected Experts

ITQM Consultants and Trainers are selected experts with extensive leadership, consulting, and training experience.

All ITQM trainers have developed the offered workshops, seminars, and study tours and make sure, that these workshops are continuously further developed and are presented in an interesting way to make the participants successful.

The ITQM trainers belong to topic groups. The leaders of these topic groups are:

Dr. Karl J. Koller, MBA

  • Business Excellence
  • TQM / Strategy
  • EFQM Trainings
  • EFQM Self-Assessment
  • Executive Coaching
  • Coaching of Large Working Groups

Mr. Hani Antar, MBA

  • ISO / Quality Management Systems
  • Process Management
  • Risk Management

Dr. Robert Müller, MBA

  • Communication
  • Team Development
  • Executive Coaching

  • The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.

    Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM

  • I liked very much the practical approach in the workshop. The team exercises helped me strengthen my newly acquired knowledge.

    Mr. Muhammad Azmi Dhabban, Center Manager, Program G.M., Jeddah Municipality, Jeddah, KSA

  • The workshop helped me to understand the EFQM Excellence Model and gave me the necessary know-how to work as an EFQM European Assessor.

    Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE