Swiss Quality

ITQM Consultants and Trainers are selected Experts

ITQM Consultants and Trainers are selected experts with extensive leadership, consulting, and training experience.

All ITQM trainers have developed the offered workshops, seminars, and study tours and make sure, that these workshops are continuously further developed and are presented in an interesting way to make the participants successful.

The ITQM trainers belong to topic groups. The leaders of these topic groups are:

Dr. Karl J. Koller, MBA

  • Business Excellence
  • TQM / Strategy
  • EFQM Trainings
  • EFQM Self-Assessment
  • Executive Coaching
  • Coaching of Large Working Groups

Mr. Hani Antar, MBA

  • ISO / Quality Management Systems
  • Process Management
  • Risk Management

Dr. Robert Müller, MBA

  • Communication
  • Team Development
  • Executive Coaching

  • In the EFQM Leaders for Excellence Training, conducted by ITQM, I realized that the EFQM Excellence Model is very helpful to support also Government organizations and institutions in Higher Education in their Striving for Excellence. The training was very  good and gave me also a new view about Excellence.

    Prof. Dr. Amal Fatani, Head of Women Sector, Ministry of Higher Education, Riyadh, KSA

  • The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.

    Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia

  • Successfully attending the EFQM Training has helped me not only to realize the significance of change but to understand the importance of doing it right. The training days were very rich with information about how to lead the Excellence Journey of any organization. Dr. Koller delivered a very professional training. I am looking forward to applying my newly gained know-how in the workplace.

    Mr. Hamed Al Battashi, Manager, Oman Specialized Nursing Institute, Muscat, OM