Swiss Quality

ITQM Consultants and Trainers are selected Experts

ITQM Consultants and Trainers are selected experts with extensive leadership, consulting, and training experience.

All ITQM trainers have developed the offered workshops, seminars, and study tours and make sure, that these workshops are continuously further developed and are presented in an interesting way to make the participants successful.

The ITQM trainers belong to topic groups. The leaders of these topic groups are:

Dr. Karl J. Koller, MBA

  • Business Excellence
  • TQM / Strategy
  • EFQM Trainings
  • EFQM Self-Assessment
  • Executive Coaching
  • Coaching of Large Working Groups

Mr. Hani Antar, MBA

  • ISO / Quality Management Systems
  • Process Management
  • Risk Management

Dr. Robert Müller, MBA

  • Communication
  • Team Development
  • Executive Coaching

  • The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.

    Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore

  • I liked very much the practical approach in the workshop. The team exercises helped me strengthen my newly acquired knowledge.

    Mr. Muhammad Azmi Dhabban, Center Manager, Program G.M., Jeddah Municipality, Jeddah, KSA

  • The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).

    Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM