Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out
of the shower, dries off and does something about it who makes a difference.
Nolan Bushnell
There is no substitute
for knowledge.
Walter E. Deming

ITQM Consultants and Trainers are selected Experts

ITQM Consultants and Trainers are selected experts with extensive leadership, consulting, and training experience.

All ITQM trainers have developed the offered workshops, seminars, and study tours and make sure, that these workshops are continuously further developed and are presented in an interesting way to make the participants successful.

The ITQM trainers belong to topic groups. The leaders of these topic groups are:

Dr. Karl J. Koller, MBA

Business Excellence
TQM / Strategy
EFQM Trainings
EFQM Self-Assessment
Executive Coaching
Coaching of Large Working Groups

Mr. Hani Antar, MBA

ISO / Quality Management Systems
Process Management
Risk Management

Dr. Robert Müller, MBA

Communication
Team Development
Executive Coaching

The training helped me become a better Assessor, improve my scoring skills, build good relationships with other Assessors and be more familiar with the real work of an Assessor.
Mr. Badr Al Abri, Excellence Manager, Public Establishment for Industrial Estates, Madayn, Muscat, OM
The workshop was very well organized and conducted. The practical exercises were very interesting and helpful.
Ms. Marwa Essawy, Biomedical Engineer, Dr. Erfan & Bagedo General Hospital, Jeddah, KSA
I liked the training very much. It gave me a new perspective on Excellence.
Mr. Abdulrahman Ahmed Hariri, Lecturer, King Abdulaziz University, Jeddah, KSA