Swiss Quality

ITQM Consultants and Trainers are selected Experts

ITQM Consultants and Trainers are selected experts with extensive leadership, consulting, and training experience.

All ITQM trainers have developed the offered workshops, seminars, and study tours and make sure, that these workshops are continuously further developed and are presented in an interesting way to make the participants successful.

The ITQM trainers belong to topic groups. The leaders of these topic groups are:

Dr. Karl J. Koller, MBA

  • Business Excellence
  • TQM / Strategy
  • EFQM Trainings
  • EFQM Self-Assessment
  • Executive Coaching
  • Coaching of Large Working Groups

Mr. Hani Antar, MBA

  • ISO / Quality Management Systems
  • Process Management
  • Risk Management

Dr. Robert Müller, MBA

  • Communication
  • Team Development
  • Executive Coaching

  • "All participants from our College of Dentistry at King Saud University in Riyadh as well as from other colleges and ministries have enjoyed the EFQM Foundation Training by ITQM. As a Certified EFQM Assessor (Model 2013), this training will help me a lot to know about the model changes and and how to implement the new Excellence Model in my organization. The best part of the training were the real life examples from different industries as well as education and health care sectors, presented by Dr. Karl. This training was for me definitely a very good opportunity to update my EFQM Excellence know-how."

    Prof. Dr. M. Shoaib Ahmedani, Assistant Professor for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA

  • The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.

    Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore

  • The EFQM L4E Training by ITQM was a great learning experience for me. Every line manager should attend this training!

    Mr. Tayseer Joudi, Operations Manager, Saudi Oger Ltd., Riyadh, KSA