QM / Excellence Articles
|Document Name||Document Type|
|Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman!||DOC / 348KB|
|ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009||DOC / 464KB|
|ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000||PDF / 66KB|
|ITQM_Leading Change_John Kotter_9.2011||PDF / 227KB|
|ITQM_Quality vs. Safety in Oil&Gas Industry_Mustafa Ghaleiw||PDF / 227KB|
|A Key Question for Higher Education: Who are the customers?_M. Pereira_Marcia Da Silva
||PDF / 250KB|
|QM in Public Administrations of EU Member States_10.2008||PDF / 1.4MB|
|The Cost of Employee Turnover_William G. Bliss||PDF / 250KB|
|PDF / 201KB|
|PDF / 2.2MB|
|PDF / 258KB|
Dr. Huda Abu Hamdeh, Dean, Ibra Nursing Institute – Ministry of Health, Ibra, OM
The EFQM L4E Training was very informative and helpful. It enriched my knowledge of how to drive improvements at the working place using the EFQM Excellence Model for Self-Assessment. The discussion around the EFQM Excellence Model and practical exercises were very beneficial.
Mr. Mohamed El-Molla, Chief Biomedical Engineer, Procare - Riaya Hospital, Al-Khobar, KSA
I have attended a very inspiring and well organized workshop.
Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM
The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.