Swiss Quality

QM / Excellence Articles

 

Document Name Document Type
Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman! DOC / 348KB
ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009 DOC / 464KB
ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000 PDF / 66KB
ITQM_Leading Change_John Kotter_9.2011 PDF / 227KB
ITQM_Quality vs. Safety in Oil&Gas Industry_Mustafa Ghaleiw PDF / 227KB
A Key Question for Higher Education: Who are the customers?_M. Pereira_Marcia Da Silva
 PDF / 250KB
QM in Public Administrations of EU Member States_10.2008 PDF / 1.4MB
The Cost of Employee Turnover_William G. Bliss PDF / 250KB

Innovation, Diffusion and Adoption of TQM_Benjamin Ehigie_Elizabeth McAnrew

 PDF / 201KB

ISO and EFQM Model_Ricoh UK_14.7.2015

 PDF / 2.2MB

TNT_EFQM Excellence Award Winner 1998_Management Structure

 PDF / 258KB

  • The EFQM Training provides a holistic view of quality management as well as the building blocks of the EFQM Model, and will help you to establish the foundation to pursue excellence in your organization.

    Dr. Ashraf Al Ghazzawi, Division Head, SAUDI ARAMCO, Dhahran, KSA

  • The workshop helped me to understand the EFQM Excellence Model and gave me the necessary know-how to work as an EFQM European Assessor.

    Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE

  • The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.

    Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM