QM / Excellence Articles

Document Name		Document Type
Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman!		DOC / 348KB
ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009		DOC / 464KB
ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000		PDF / 66KB
ITQM_Leading Change_John Kotter_9.2011		PDF / 227KB
ITQM_Quality vs. Safety in Oil&Gas Industry_Mustafa Ghaleiw		PDF / 227KB
A Key Question for Higher Education: Who are the customers?_M. Pereira_Marcia Da Silva		PDF / 250KB
QM in Public Administrations of EU Member States_10.2008		PDF / 1.4MB
The Cost of Employee Turnover_William G. Bliss		PDF / 250KB
Innovation, Diffusion and Adoption of TQM_Benjamin Ehigie_Elizabeth McAnrew		PDF / 201KB
ISO and EFQM Model_Ricoh UK_14.7.2015		PDF / 2.2MB
TNT_EFQM Excellence Award Winner 1998_Management Structure		PDF / 258KB

The EFQM Training conducted by ITQM was a great workshop, one of a kind!
Dr. Walid Sadig, Former Vice Dean for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA
The EFQM L4E Training by ITQM was a great learning experience for me. Every line manager should attend this training!
Mr. Tayseer Joudi, Operations Manager, Saudi Oger Ltd., Riyadh, KSA
I have attended a very inspiring and well organized workshop.
Mr. Mohamed El-Molla, Chief Biomedical Engineer, Procare - Riaya Hospital, Al-Khobar, KSA