QM / Excellence Articles
|Document Name||Document Type|
|Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman!||DOC / 348KB|
|ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009||DOC / 464KB|
|ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000||PDF / 66KB|
|ITQM_Leading Change_John Kotter_9.2011||PDF / 227KB|
|ITQM_Quality vs. Safety in Oil&Gas Industry_Mustafa Ghaleiw||PDF / 227KB|
|A Key Question for Higher Education: Who are the customers?_M. Pereira_Marcia Da Silva
||PDF / 250KB|
|QM in Public Administrations of EU Member States_10.2008||PDF / 1.4MB|
|The Cost of Employee Turnover_William G. Bliss||PDF / 250KB|
|PDF / 201KB|
|PDF / 2.2MB|
|PDF / 258KB|
Mr. Abdulmajeed Albatati, Director for TQM, Jeddah Municipality, Jeddah, KSA
I liked the workshop very much. The training gave me new insights to move our organization towards Excellence.
Mr. Adil Saif Al-Shidi, Quality Management Spezialist, Directorate General of Quality Assurance Center; Ministry of Health, Muscat, OM
The Document Management System (DMS) Training was very interesting, enjoyable and informative. I am expecting that this training will help on driving improvement at my work area. The training was well organized and conducted by the coach, his way of explaining and managing were very interesting and clear. I recommend such type of training for quality professionals who are dealing with documentation management issues.
Prof. Dr. M. Shoaib Ahmedani, Assistant Professor for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA
"All participants from our College of Dentistry at King Saud University in Riyadh as well as from other colleges and ministries have enjoyed the EFQM Foundation Training by ITQM. As a Certified EFQM Assessor (Model 2013), this training will help me a lot to know about the model changes and and how to implement the new Excellence Model in my organization. The best part of the training were the real life examples from different industries as well as education and health care sectors, presented by Dr. Karl. This training was for me definitely a very good opportunity to update my EFQM Excellence know-how."