Training turns good intentions
into good results
Berry
Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out
of the shower, dries off and does something about it who makes a difference.
Nolan Bushnell

QM / Excellence Articles

Document Name		Document Type
Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman!		DOC / 348KB
ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009		DOC / 464KB
ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000		PDF / 66KB
ITQM_Leading Change_John Kotter_9.2011		PDF / 227KB
ITQM_Quality vs. Safety in Oil&Gas Industry_Mustafa Ghaleiw		PDF / 227KB
A Key Question for Higher Education: Who are the customers?_M. Pereira_Marcia Da Silva		PDF / 250KB
QM in Public Administrations of EU Member States_10.2008		PDF / 1.4MB
The Cost of Employee Turnover_William G. Bliss		PDF / 250KB
Innovation, Diffusion and Adoption of TQM_Benjamin Ehigie_Elizabeth McAnrew		PDF / 201KB
ISO and EFQM Model_Ricoh UK_14.7.2015		PDF / 2.2MB
TNT_EFQM Excellence Award Winner 1998_Management Structure		PDF / 258KB

The EFQM Leaders for Excellence (L4E) Training by ITQM helped me to expand my Excellence skills. I liked the expert discussions with Dr. Koller. The new skills learned I could transfer right away, successfully into my university.
Prof. Dr. Vytautas Snieska, Chairman of the Quality Committee, Head of Economics and International Trade Department, Economics and Management Faculty, Kaunas University of Technology, Kaunas Lithuania
The training helped me become a better Assessor, improve my scoring skills, build good relationships with other Assessors and be more familiar with the real work of an Assessor.
Mr. Badr Al Abri, Excellence Manager, Public Establishment for Industrial Estates, Madayn, Muscat, OM
The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.
Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia