Improvement: Unless you try something beyond
what you have already accomplished you will never grow!
Ronald Olson
Success is when preparation
meets opportunity.

QM / Excellence Articles

Document Name		Document Type
Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman!		DOC / 348KB
ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009		DOC / 464KB
ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000		PDF / 66KB
ITQM_Leading Change_John Kotter_9.2011		PDF / 227KB
ITQM_Quality vs. Safety in Oil&Gas Industry_Mustafa Ghaleiw		PDF / 227KB
A Key Question for Higher Education: Who are the customers?_M. Pereira_Marcia Da Silva		PDF / 250KB
QM in Public Administrations of EU Member States_10.2008		PDF / 1.4MB
The Cost of Employee Turnover_William G. Bliss		PDF / 250KB
Innovation, Diffusion and Adoption of TQM_Benjamin Ehigie_Elizabeth McAnrew		PDF / 201KB
ISO and EFQM Model_Ricoh UK_14.7.2015		PDF / 2.2MB
TNT_EFQM Excellence Award Winner 1998_Management Structure		PDF / 258KB

"I enjoyed the Online EFQM Foundation Training by ITQM in all aspects. I found it such a great and rich training opportunity and I recommend this training to everybody who would like to know more about Excellence!"
Sarah Al Qahtani, Manager, Strategy Department, Saudi Commission for Health Care Specialties, Riyadh, KSA
The workshop was very well organized and conducted. The practical exercises were very interesting and helpful.
Ms. Marwa Essawy, Biomedical Engineer, Dr. Erfan & Bagedo General Hospital, Jeddah, KSA
The EFQM Training provides a holistic view of quality management as well as the building blocks of the EFQM Model, and will help you to establish the foundation to pursue excellence in your organization.
Dr. Ashraf Al Ghazzawi, Division Head, SAUDI ARAMCO, Dhahran, KSA