Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out
of the shower, dries off and does something about it who makes a difference.
Nolan Bushnell
There is no substitute
for knowledge.
Walter E. Deming

EFQM Model Documents

In the following table you find various documents related to the EFQM Excellence Model. These documents will help you to develop presentations, for conducting EFQM Self-Assessments, etc.

Document Name	Year	Document Typ
EFQM Model_Criteria_Picture.jpg	2013	JPG / 159KB
EFQM Model_Fundamental Concepts_Picture.jpg	2013	JPG / 217KB
EFQM Model_RADAR_Picture.jpg	2013	JPG / 243KB
EFQM Model_Template_Quick Check 2013.xlsx	2013	XLS / 34KB
ITQM_EFQM Model_Template_Assessment Questionnaire_Extract_1_Leadership.doc	2015	DOC / 78KB
ITQM_EFQM Model_Template_Self Assessment Report_Extract.docx	2015	DOC / 473KB
ITQM_EFQM Model_Template_Scoring Summary_2013.xls	2013	XLS / 68KB

The training was very well conducted. It was a very lively workshop with generous sharing of experience among all participants.
Dr. Siret Rutiku, Head of the Office of Academic Affairs, Tartu University, Tartu, Estonia
“I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend the EFQM Assessor Training by ITQM.”
Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA
The EFQM Model gives you a holistic view of quality management. The workshop supports the striving for best practice."
Dr. Ruedi Singer, Executive Faculty Manager, Faculty of Science, University of Basel, Switzerland