Excellence is to do a common thing in an uncommon way.
Booker T. Washington
The purest form of insanity is to leave everything as it is
and at the same time to hope that things will change.
Albert Einstein (1879-1955)

EFQM Model Documents

In the following table you find various documents related to the EFQM Excellence Model. These documents will help you to develop presentations, for conducting EFQM Self-Assessments, etc.

Document Name	Year	Document Typ
EFQM Model_Criteria_Picture.jpg	2013	JPG / 159KB
EFQM Model_Fundamental Concepts_Picture.jpg	2013	JPG / 217KB
EFQM Model_RADAR_Picture.jpg	2013	JPG / 243KB
EFQM Model_Template_Quick Check 2013.xlsx	2013	XLS / 34KB
ITQM_EFQM Model_Template_Assessment Questionnaire_Extract_1_Leadership.doc	2015	DOC / 78KB
ITQM_EFQM Model_Template_Self Assessment Report_Extract.docx	2015	DOC / 473KB
ITQM_EFQM Model_Template_Scoring Summary_2013.xls	2013	XLS / 68KB

Successfully attending the EFQM Training has helped me not only to realize the significance of change but to understand the importance of doing it right. The training days were very rich with information about how to lead the Excellence Journey of any organization. Dr. Koller delivered a very professional training. I am looking forward to applying my newly gained know-how in the workplace.
Mr. Hamed Al Battashi, Manager, Oman Specialized Nursing Institute, Muscat, OM
The EFQM L4E Training was an insightful and beneficial two-day-course which gave me an overview of the EFQM Model and the Fundamental Concepts of Excellence. I recommend this course to individuals who are new to the EFQM Model and also to individuals who already have some background in Excellence but want to refresh and expand their Excellence know-how. It is beneficial for all management staff, regardless of their field of work, as Excellence is a key component for high performance.
Mr. Mohammad Abdulrazaq Alawadhi, Global Quality Manager, Drydocks World, Dubai, UAE
I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.
Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA