“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller
Improvement: Unless you try something beyond
what you have already accomplished you will never grow!
Ronald Olson

EFQM Model Documents

In the following table you find various documents related to the EFQM Excellence Model. These documents will help you to develop presentations, for conducting EFQM Self-Assessments, etc.

Document Name	Year	Document Typ
EFQM Model_Criteria_Picture.jpg	2013	JPG / 159KB
EFQM Model_Fundamental Concepts_Picture.jpg	2013	JPG / 217KB
EFQM Model_RADAR_Picture.jpg	2013	JPG / 243KB
EFQM Model_Template_Quick Check 2013.xlsx	2013	XLS / 34KB
ITQM_EFQM Model_Template_Assessment Questionnaire_Extract_1_Leadership.doc	2015	DOC / 78KB
ITQM_EFQM Model_Template_Self Assessment Report_Extract.docx	2015	DOC / 473KB
ITQM_EFQM Model_Template_Scoring Summary_2013.xls	2013	XLS / 68KB

I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.
Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA
The EFQM Training was comprehensive and very interesting with a lot of practical examples.
Ms. Ramona Ciocan, Business Excellence Manager, Wild Wadi Water Park, Jumeirah, Dubai, UAE
The ITQM workshop was very helpful for me to support my company towards Excellence.
Mr. Humayan Jawaid, Quality Manager, Abu Dhabi Company for Onshore Oil Operations, Abu Dhabi, UAE