Improvement: Unless you try something beyond
what you have already accomplished you will never grow!
Ronald Olson
Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out
of the shower, dries off and does something about it who makes a difference.
Nolan Bushnell

EFQM Model Documents

In the following table you find various documents related to the EFQM Excellence Model. These documents will help you to develop presentations, for conducting EFQM Self-Assessments, etc.

Document Name	Year	Document Typ
EFQM Model_Criteria_Picture.jpg	2013	JPG / 159KB
EFQM Model_Fundamental Concepts_Picture.jpg	2013	JPG / 217KB
EFQM Model_RADAR_Picture.jpg	2013	JPG / 243KB
EFQM Model_Template_Quick Check 2013.xlsx	2013	XLS / 34KB
ITQM_EFQM Model_Template_Assessment Questionnaire_Extract_1_Leadership.doc	2015	DOC / 78KB
ITQM_EFQM Model_Template_Self Assessment Report_Extract.docx	2015	DOC / 473KB
ITQM_EFQM Model_Template_Scoring Summary_2013.xls	2013	XLS / 68KB

The workshop was very informative and knowledge building. The practical examples were very tailored to the needs of the trainees.
Ms. Manal Al Nasser, Director, King Saud bin Abdulaziz University, Health Sciences in the National Guard Health Affairs, Riyadh, KSA
Thanks a lot for providing the Excellence Assessor Scoring Calibration Online Training, another enriching and insightful training opportunity for EFQM Assessors (Model 2020). The training helped me to further to develop my Assessor skills.
Mr. Srinivasa Rao Pentapalli, Quality Management Lead, Petroleum Development Oman (PDO), Muscat, OM
The EFQM Leaders for Excellence (L4E) Training by ITQM helped me to expand my Excellence skills. I liked the expert discussions with Dr. Koller. The new skills learned I could transfer right away, successfully into my university.
Prof. Dr. Vytautas Snieska, Chairman of the Quality Committee, Head of Economics and International Trade Department, Economics and Management Faculty, Kaunas University of Technology, Kaunas Lithuania