Swiss Quality

EFQM Model Documents

In the following table you find various documents related to the EFQM Excellence Model. These documents will help you to develop presentations, for conducting EFQM Self-Assessments, etc.

Document Name Year Document Typ
EFQM Model_Criteria_Picture.jpg 2013 JPG / 159KB
EFQM Model_Fundamental Concepts_Picture.jpg 2013 JPG / 217KB
EFQM Model_RADAR_Picture.jpg 2013 JPG / 243KB
EFQM Model_Template_Quick Check 2013.xlsx 2013 XLS / 34KB
ITQM_EFQM Model_Template_Assessment Questionnaire_Extract_1_Leadership.doc 2015 DOC / 78KB
ITQM_EFQM Model_Template_Self Assessment Report_Extract.docx 2015 DOC / 473KB
ITQM_EFQM Model_Template_Scoring Summary_2013.xls 2013 XLS / 68KB

  • "All participants from our College of Dentistry at King Saud University in Riyadh as well as from other colleges and ministries have enjoyed the EFQM Foundation Training by ITQM. As a Certified EFQM Assessor (Model 2013), this training will help me a lot to know about the model changes and and how to implement the new Excellence Model in my organization. The best part of the training were the real life examples from different industries as well as education and health care sectors, presented by Dr. Karl. This training was for me definitely a very good opportunity to update my EFQM Excellence know-how."

    Prof. Dr. M. Shoaib Ahmedani, Assistant Professor for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA

  • The workshop gave me a very good understanding about Excellence in Education. I liked to work with the case study. This was one of the best trainings I have participated during the last years.

    Prof. Dr. Jakob Kübarsepp, Vice-Rector of Academic Affairs, Tallinn University of Technology, Tallinn, Estonia

  • The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.

    Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia