Swiss Quality

EFQM Model Documents

In the following table you find various documents related to the EFQM Excellence Model. These documents will help you to develop presentations, for conducting EFQM Self-Assessments, etc.

Document Name Year Document Typ
EFQM Model_Criteria_Picture.jpg 2013 JPG / 159KB
EFQM Model_Fundamental Concepts_Picture.jpg 2013 JPG / 217KB
EFQM Model_RADAR_Picture.jpg 2013 JPG / 243KB
EFQM Model_Template_Quick Check 2013.xlsx 2013 XLS / 34KB
ITQM_EFQM Model_Template_Assessment Questionnaire_Extract_1_Leadership.doc 2015 DOC / 78KB
ITQM_EFQM Model_Template_Self Assessment Report_Extract.docx 2015 DOC / 473KB
ITQM_EFQM Model_Template_Scoring Summary_2013.xls 2013 XLS / 68KB

  • The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).

    Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM
  • In the EFQM Leaders for Excellence Training I could further develop my know-how in Excellence. This training should be attended not only by Quality Management Specialists but also by Rectors, Vice-Rectors, Deans/Vice-Deans, and Line Managers of Universities and Colleges. The training provides them with a roadmap to Excellence.

    Mr. Mallwy Alawadh, Quality and Development Coordinator, Abha College of Technology, Abha, KSA
  • The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities.

    Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania