Swiss Quality

EFQM Model Documents

In the following table you find various documents related to the EFQM Excellence Model. These documents will help you to develop presentations, for conducting EFQM Self-Assessments, etc.

Document Name Year Document Typ
EFQM Model_Criteria_Picture.jpg 2013 JPG / 159KB
EFQM Model_Fundamental Concepts_Picture.jpg 2013 JPG / 217KB
EFQM Model_RADAR_Picture.jpg 2013 JPG / 243KB
EFQM Model_Template_Quick Check 2013.xlsx 2013 XLS / 34KB
ITQM_EFQM Model_Template_Assessment Questionnaire_Extract_1_Leadership.doc 2015 DOC / 78KB
ITQM_EFQM Model_Template_Self Assessment Report_Extract.docx 2015 DOC / 473KB
ITQM_EFQM Model_Template_Scoring Summary_2013.xls 2013 XLS / 68KB

  • The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.

    Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia

  • The EFQM L4E Training was very informative and helpful. It enriched my knowledge of how to drive improvements at the working place using the EFQM Excellence Model for Self-Assessment. The discussion around the EFQM Excellence Model and practical exercises were very beneficial.

    Dr. Huda Abu Hamdeh, Dean, Ibra Nursing Institute – Ministry of Health, Ibra, OM

  • The EFQM Model gives you a holistic view of quality management. The workshop supports the striving for best practice."

    Dr. Ruedi Singer, Executive Faculty Manager, Faculty of Science, University of Basel, Switzerland