Swiss Quality

EFQM Model Documents

In the following table you find various documents related to the EFQM Excellence Model. These documents will help you to develop presentations, for conducting EFQM Self-Assessments, etc.

Document Name Year Document Typ
EFQM Model_Criteria_Picture.jpg 2013 JPG / 159KB
EFQM Model_Fundamental Concepts_Picture.jpg 2013 JPG / 217KB
EFQM Model_RADAR_Picture.jpg 2013 JPG / 243KB
EFQM Model_Template_Quick Check 2013.xlsx 2013 XLS / 34KB
ITQM_EFQM Model_Template_Assessment Questionnaire_Extract_1_Leadership.doc 2015 DOC / 78KB
ITQM_EFQM Model_Template_Self Assessment Report_Extract.docx 2015 DOC / 473KB
ITQM_EFQM Model_Template_Scoring Summary_2013.xls 2013 XLS / 68KB

  • The EFQM L4E Training was an insightful and beneficial two-day-course which gave me an overview of the EFQM Model and the Fundamental Concepts of Excellence. I recommend this course to individuals who are new to the EFQM Model and also to individuals who already have some background in Excellence but want to refresh and expand their Excellence know-how. It is beneficial for all management staff, regardless of their field of work, as Excellence is a key component for high performance.

    Mr. Mohammad Abdulrazaq Alawadhi, Global Quality Manager, Drydocks World, Dubai, UAE
  • The workshop helped me to understand the EFQM Excellence Model and gave me the necessary know-how to work as an EFQM European Assessor.

    Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE
  • The training helped me become a better Assessor, improve my scoring skills, build good relationships with other Assessors and be more familiar with the real work of an Assessor.

    Mr. Badr Al Abri, Excellence Manager, Public Establishment for Industrial Estates, Madayn, Muscat, OM