Swiss Quality

Overview Training

EFQM Performance Improvement Practitioner (English)

Build a continuous improvement culture and mindset across the whole organization in a very simple methodology, and deploy RADAR across day to day initiatives and key projects as an agile project performance framework.

EFQM Certified Excellence Practitioner Training

Get the comprehensive knowledge and practical skills to implement the EFQM Model within your organisation. Profit from the experience from an Excellence Expert with 30 years of experience in implementing the EFQM Model in various organizations.

EFQM Assessor Upgrade 2025 Training (EFQM Model 2025; Online - English)

EFQM Foundation Training (EFQM Model 2025; Online - English)

This EFQM Foundation Training (online) is for everybody who wants to find out about the new EFQM Model (Model 2025) and RADAR and how these tools can benefit an organisation. It is also a great training for change professionals, in general. Whilst this training is effective as a stand-alone training, it is also the starting point for further EFQM Trainings (e.g. EFQM Assessor Training).

EFQM Foundation Training Compact (Online - German)

In diesem Training erhalten Sie einen Überblick zum neuen EFQM Excellence Modell 2025 und zur RADAR-Logik, der Bewertungen nach EFQM. Sie erfahren, welche Vorteile diese Tools Ihrer Organisation bieten. Des Weiteren bilden die Entwicklung und der Aufbau des neuen EFQM Modells sowie die Philosophie dahinter wichtige Bestandteile des Seminars. Sie lernen zudem die digitalen Tools der EFQM und deren Funktionen kennen.

EFQM Assessor Training (EFQM Model 2025; Online - English)

This 3-day-online-training aims to equip participants to conduct a strategic assessment of an organisation as part of a high-performing EFQM assessment team. A case study based on a real company forms the basis for a simulated assessment. Participants are led through the various stages of the assessment whilst developing and practising their skills. This training is the final stage in the EFQM Assessor qualification.

EFQM Assessor Online Training (EFQM Modell 2025; German)

Lernen Sie Organisationen nach Best Practice Prinzipien zu bewerten. Werden Sie ein Zertifizierter EFQM Assessor.

Lean Project Management Online Training (English)

Execute Projects Successfuily

Excellence Assessor Scoring Calibration Online Training (based on EFQM Excellence Model 2025; English)

You know the theory of scoring. Now, gain experience and self-confidence in EFQM Assessment Scoring!

Excellence Assessor Scoring Calibration Online Training (based on the EFQM Excellence Model 2025; German)

Sie kennen die Theorie von Scoring. In diesem Training gewinnen Sie Erfahrung und Selbstvertrauen im EFQM Assessment Scoring!

EFQM Foundation Training Compact (EFQM Model 2025; Online - English)

This 1-day-EFQM Foundation Training (online) is for everybody who wants to find out about the new EFQM Model (Model 2025) and RADAR and how these tools can benefit an organisation. It is also a great training for change professionals, in general. Whilst this training is effective as a stand-alone training, it is also the starting point for further EFQM Trainings (e.g. EFQM Assessor Training).

Corporate Governance of Business Excellence for Board Members (Online; English)

How the Board can lead the organization towards Excellence.

EFQM Foundation Training (Model 2025; Online - Deutsch)

In diesem Training erhalten Sie einen Überblick zum neuen EFQM Excellence Modell 2025 und zur RADAR-Logik, der Bewertungen nach EFQM. Sie erfahren, welche Vorteile diese Tools Ihrer Organisation bieten. Des Weiteren bilden die Entwicklung und der Aufbau des neuen EFQM Modells sowie die Philosophie dahinter wichtige Bestandteile des Seminars. Sie lernen zudem die digitalen Tools der EFQM und deren Funktionen kennen.

  • The EFQM Leaders for Excellence Training by ITQM gave me a very good understanding of TQM / Business Excellence.

    Mr. Jazi Al-Thobiti, Q.M.S. Supervisor, Bahri (National Shipping Company of Saudi Arabia), Riyadh, KSA

  • The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.

    Dr. Khamis Al Kulaibi, Director for Training, Institute of Public Administration (IPA), Muscat, OM

  • In the EFQM Leaders for Excellence Training, conducted by ITQM, I realized that the EFQM Excellence Model is very helpful to support also Government organizations and institutions in Higher Education in their Striving for Excellence. The training was very  good and gave me also a new view about Excellence.

    Prof. Dr. Amal Fatani, Head of Women Sector, Ministry of Higher Education, Riyadh, KSA