Knowlegde is a Key Ingredient of Quality.
Aguayo
“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller

Overview Training

Excellence Assessor Scoring Calibration Training (based on EFQM Excellence Model 2025; Online - English)

Strengthen and Calibrate your EFQM Assessor Scoring Skills You are a certified EFQM Assessor. You know the theory of scoring. Now, gain experience and self-confidence in EFQM Assessment Scoring!

Corporate Governance von Business Excellence für Verwaltungs-/Aufsichtsräte (auf Basis des EFQM Excellence Modells 2025; Online - Deutsch)

Wie der Verwaltungsrat/Aufsichtsrat die Organisation zu Excellence führen kann.

Corporate Governance of Business Excellence for Board Members (based on the EFQM Excellence Model 2025; Online - English)

How the Board can lead the organization towards Excellence.

Lean Project Management Training (Online - English)

Execute Projects Successfuily

The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).
Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM
Successfully attending the EFQM Training has helped me not only to realize the significance of change but to understand the importance of doing it right. The training days were very rich with information about how to lead the Excellence Journey of any organization. Dr. Koller delivered a very professional training. I am looking forward to applying my newly gained know-how in the workplace.
Mr. Hamed Al Battashi, Manager, Oman Specialized Nursing Institute, Muscat, OM
In the EFQM Leaders for Excellence Training, conducted by ITQM, I realized that the EFQM Excellence Model is very helpful to support also Government organizations and institutions in Higher Education in their Striving for Excellence. The training was very good and gave me also a new view about Excellence.
Prof. Dr. Amal Fatani, Head of Women Sector, Ministry of Higher Education, Riyadh, KSA