“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller
The purest form of insanity is to leave everything as it is
and at the same time to hope that things will change.
Albert Einstein (1879-1955)

Overview Training

EFQM Foundation Training (Online - English)

This EFQM Foundation Training (online) is for everybody who wants to find out about the new EFQM Model (Model 2020) and RADAR and how these tools can benefit an organisation. It is also a great training for change professionals, in general. Whilst this training is effective as a stand-alone training, it is also the starting point for further EFQM Trainings (e.g. EFQM Assessor Training).

EFQM Foundation Training (Online - German)

EFQM Internal Assessor Transformation Training (Online - English)

Organize the EFQM Self-Assessment - Conduct an EFQM Self-Assessment

EFQM Internal Assessor Transformation Training (Online - German)

Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Internal Assessor

EFQM Assessor Online Training (EFQM Model 2020; English)

This 3-day-online-training aims to equip participants to conduct a strategic assessment of an organisation as part of a high-performing EFQM assessment team. A case study based on a real company forms the basis for a simulated assessment. Participants are led through the various stages of the assessment whilst developing and practising their skills. This training is the final stage in the EFQM Assessor qualification.

The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities.
Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania
The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.
Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia
The EFQM Training conducted by ITQM was a great workshop, one of a kind!
Dr. Walid Sadig, Former Vice Dean for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA

Overview Training

EFQM Foundation Training (Online - English)

EFQM Foundation Training (Online - German)

EFQM Internal Assessor Transformation Training (Online - English)

EFQM Internal Assessor Transformation Training (Online - German)

EFQM Assessor Online Training (EFQM Model 2020; English)

EFQM Assessor Online Training (EFQM Modell 2020; German)

FHNW CAS Business Excellence for Leaders (CAS BEX4L)

Lean Project Management Online Training (English)