Swiss Quality

Overview Training

EFQM Foundation Training (Online - English)

This EFQM Foundation Training (online) is for everybody who wants to find out about the new EFQM Model (Model 2020) and RADAR and how these tools can benefit an organisation. It is also a great training for change professionals, in general. Whilst this training is effective as a stand-alone training, it is also the starting point for further EFQM Trainings (e.g. EFQM Assessor Training).

EFQM Performance Improvement Practitioner (English)

Build a continuous improvement culture and mindset across the whole organization in a very simple methodology, and deploy RADAR across day to day initiatives and key projects as an agile project performance framework.

EFQM Foundation Training (Online - German)

In diesem Training erhalten Sie einen Überblick zum neuen EFQM Excellence Modell 2020 und zur RADAR-Logik, der Bewertungen nach EFQM. Sie erfahren, welche Vorteile diese Tools Ihrer Organisation bieten. Des Weiteren bilden die Entwicklung und der Aufbau des neuen EFQM Modells sowie die Philosophie dahinter wichtige Bestandteile des Seminars. Sie lernen zudem die digitalen Tools der EFQM und deren Funktionen kennen.

EFQM Assessor Online Training (EFQM Model 2020; English)

This 3-day-online-training aims to equip participants to conduct a strategic assessment of an organisation as part of a high-performing EFQM assessment team. A case study based on a real company forms the basis for a simulated assessment. Participants are led through the various stages of the assessment whilst developing and practising their skills. This training is the final stage in the EFQM Assessor qualification.

EFQM Assessor Online Training (EFQM Modell 2020; German)

Lernen Sie Organisationen nach Best Practice Prinzipien zu bewerten. Werden Sie ein Zertifizierter EFQM Assessor.

Lean Project Management Online Training (English)

Execute Projects Successfuily

Excellence Assessor Scoring Calibration Online Training (based on EFQM Excellence Model 2020; English)

Strengthen and calibrate your EFQM Assessor Scoring Skills

Excellence Assessor Scoring Calibration Online Training (baed on the EFQM Excellence Model 2020; German)

  • The ITQM workshop was very helpful for me to support my company towards Excellence.

    Mr. Humayan Jawaid, Quality Manager, Abu Dhabi Company for Onshore Oil Operations, Abu Dhabi, UAE

  • I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.

    Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA

  • The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.

    Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore