Swiss Quality

Are you looking for high-quality knowledge in Total Quality Management / Excellence and Change Management?

Welcome to the Institute for Total Quality Management.
We are your top quality consulting and training partner who will successfully support your organization on its way to Excellence.

                         




Upcoming workshops

19.02.2026 -
19.02.2026
Corporate Governance of Business Excellence for Board Members (based on the EFQM Excellence Model 2025; Online - English)
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27.02.2026 -
27.02.2026
Corporate Governance von Business Excellence für Verwaltungs-/Aufsichtsräte (auf Basis des EFQM Excellence Modells 2025; Online - Deutsch)
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22.03.2026 -
24.03.2026
Lean Project Management Training (Online - English)
ONLINE, via Adobe Connect / ZOOM
25.03.2026 -
27.03.2025

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All workshops
  • The EFQM L4E Training was very informative and helpful. It enriched my knowledge of how to drive improvements at the working place using the EFQM Excellence Model for Self-Assessment. The discussion around the EFQM Excellence Model and practical exercises were very beneficial.

    Dr. Huda Abu Hamdeh, Dean, Ibra Nursing Institute – Ministry of Health, Ibra, OM
  • The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).

    Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM
  • The EFQM Leaders for Excellence (L4E) Training by ITQM helped me to expand my Excellence skills. I liked the expert discussions with Dr. Koller. The new skills learned I could transfer right away, successfully into my university.

    Prof. Dr. Vytautas Snieska, Chairman of the Quality Committee, Head of Economics and International Trade Department, Economics and Management Faculty, Kaunas University of Technology, Kaunas Lithuania