Are you looking for high-quality knowledge in Total Quality Management / Excellence and Change Management?

The EFQM Leaders for Excellence Training conducted by ITQM was very interesting and added great value to me. I liked also very much the best practice examples presented by Dr. Karl J. Koller.

The EFQM L4E and the LPM-QIMT Training gave me know-how and skills not only about what to change but also how to change.

The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.