NEW TRAINING: ITQM Business Excellence Foundation Online Training

This ITQM Business Excellence Foundation Online Training is designed for individuals who want to understand how the Business Excellence philosophy—applied through frameworks like the EFQM or EFE Model—helps an organization become truly Excellent. An excellent organization minimizes quality costs and waste, achieves very high customer and employee satisfaction, ensures shareholder value, acts as a socially responsible member of society, and, ultimately, remains profitable. Business Excellence or Total Quality Management is simply called "State-of-the-art Quality Management".

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The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).
Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM
The EFQM L4E Training was an insightful and beneficial two-day-course which gave me an overview of the EFQM Model and the Fundamental Concepts of Excellence. I recommend this course to individuals who are new to the EFQM Model and also to individuals who already have some background in Excellence but want to refresh and expand their Excellence know-how. It is beneficial for all management staff, regardless of their field of work, as Excellence is a key component for high performance.
Mr. Mohammad Abdulrazaq Alawadhi, Global Quality Manager, Drydocks World, Dubai, UAE
I liked the workshop very much. The training gave me new insights to move our organization towards Excellence.
Mr. Abdulmajeed Albatati, Director for TQM, Jeddah Municipality, Jeddah, KSA