Swiss Quality
31.08.2025

NEW TRAINING: ITQM Business Excellence Foundation Online Training

This ITQM Business Excellence Foundation Online Training is designed for individuals who want to understand how the Business Excellence philosophy—applied through frameworks like the EFQM or EFE Model—helps an organization become truly Excellent. An excellent organization minimizes quality costs and waste, achieves very high customer and employee satisfaction, ensures shareholder value, acts as a socially responsible member of society, and, ultimately, remains profitable. Business Excellence or Total Quality Management is simply called "State-of-the-art Quality Management".


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  • Ich kann das EFQM Training für alle Organisationen empfehlen, die ihre Organisation in Richtung Excellence weiterentwickeln wollen. Das Training von ITQM wurde sehr gut durchgeführt und hat die gesetzten Ziele erreicht.

    Dr. Ahmed Suheel, CEO, Arabian Farms Dev. Co, Dubai, UAE

  • Das von ITQM durchgeführte EFQM Leaders for Excellence Training war sehr interessant und wertvoll für mich. Ich schätzte vorallem die Best Practise Beispiele, die von Dr. Karl J. Koller präsentiert wurden.

    Mr. Abdulaziz A. Almahboob, Head of TQM Department, Assessor for the King Abdulaziz Quality Award, Eastern Province Directorate, Ministry of Education, Dammam, KSA

  • The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.

    Ms. Suad Fael Mubarak Bait-Maghrab, Leiterin der Qualitätsmanagement Abteilung, Sultan Qaboos Krankenhaus, Salalah, OM