Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin
Training turns good intentions
into good results
Berry

ITQM Business Excellence Foundation Online Training (English)

Are you interested in learning how the Business Excellence / TQM Philosophy supports organizations in their pursuit of Excellence? Do you want to use Excellence Models to identify and drive improvements in your own organization? If you are looking to expand your Excellence skills and lay the groundwork for your Excellence know-how, then this training is for you.

Currently, this public training is not offered.

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The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.
Dr. Khamis Al Kulaibi, Director for Training, Institute of Public Administration (IPA), Muscat, OM
The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.
Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore
The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!
Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA