Swiss Quality

Vision / Mission / Values

Vision

We are recognized around the world for providing excellent consulting and training in Excellence / Total Quality Management and Change Management.

Mission

We offer our customers superior consulting, coaching, and training in Excellence / Total Quality Management and Change Management, enabling them to improve their products, services, and competitive position. We will achieve this through commitment to our customers, employees, partners, and society.

Values

  • Customers / Employees First
  • Excellence
  • Trust and Respect
  • Teamwork
  • Creativity and Innovation

  • The workshop was very well organized and conducted. The practical exercises were very interesting and helpful.

    Ms. Marwa Essawy, Biomedical Engineer, Dr. Erfan & Bagedo General Hospital, Jeddah, KSA

  • Thanks a lot for providing the Excellence Assessor Scoring Calibration Online Training, another enriching and insightful training opportunity for EFQM Assessors (Model 2020). The training helped me to further to develop my Assessor skills.

    Mr. Srinivasa Rao Pentapalli, Quality Management Lead, Petroleum Development Oman (PDO), Muscat, OM

  • The EFQM Leaders for Excellence Training by ITQM gave me a very good understanding of TQM / Business Excellence.

    Mr. Jazi Al-Thobiti, Q.M.S. Supervisor, Bahri (National Shipping Company of Saudi Arabia), Riyadh, KSA