Swiss Quality

Vision / Mission / Values

Vision

We are recognized around the world for providing excellent consulting and training in Excellence / Total Quality Management and Change Management.

Mission

We offer our customers superior consulting, coaching, and training in Excellence / Total Quality Management and Change Management, enabling them to improve their products, services, and competitive position. We will achieve this through commitment to our customers, employees, partners, and society.

Values

  • Customers / Employees First
  • Excellence
  • Trust and Respect
  • Teamwork
  • Creativity and Innovation

  • The EFQM Leaders for Excellence Training conducted by ITQM was very interesting and added great value to me. I liked also very much the best practice examples presented by Dr. Karl J. Koller.

    Mr. Abdulaziz A. Almahboob, Head of TQM Department, Assessor for the King Abdulaziz Quality Award, Eastern Province Directorate, Ministry of Education, Dammam, KSA

  • "I enjoyed the Online EFQM Foundation Training by ITQM in all aspects. I found it such a great and rich training opportunity and I recommend this training to everybody who would like to know more about Excellence!"

    Sarah Al Qahtani, Manager, Strategy Department, Saudi Commission for Health Care Specialties, Riyadh, KSA

  • The EFQM L4E Training was very informative and helpful. It enriched my knowledge of how to drive improvements at the working place using the EFQM Excellence Model for Self-Assessment. The discussion around the EFQM Excellence Model and practical exercises were very beneficial.

    Dr. Huda Abu Hamdeh, Dean, Ibra Nursing Institute – Ministry of Health, Ibra, OM