Swiss Quality

Vision / Mission / Values

Vision

We are recognized around the world for providing excellent consulting and training in Excellence / Total Quality Management and Change Management.

Mission

We offer our customers superior consulting, coaching, and training in Excellence / Total Quality Management and Change Management, enabling them to improve their products, services, and competitive position. We will achieve this through commitment to our customers, employees, partners, and society.

Values

  • Customers / Employees First
  • Excellence
  • Trust and Respect
  • Teamwork
  • Creativity and Innovation

  • “I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend  the EFQM Assessor Training by ITQM.”

    Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA

  • I would strongly recommend the EFQM Training to any company desiring to achieve Excellence in their business. The workshop from ITQM was well conducted and was successful in achieving its objectives.

    Dr. Ahmed Suheel, CEO, Arabian Farms Dev. Co, Dubai, UAE

  • The EFQM Model gives you a holistic view of quality management. The workshop supports the striving for best practice."

    Dr. Ruedi Singer, Executive Faculty Manager, Faculty of Science, University of Basel, Switzerland