Swiss Quality

Vision / Mission / Values

Vision

We are recognized around the world for providing excellent consulting and training in Excellence / Total Quality Management and Change Management.

Mission

We offer our customers superior consulting, coaching, and training in Excellence / Total Quality Management and Change Management, enabling them to improve their products, services, and competitive position. We will achieve this through commitment to our customers, employees, partners, and society.

Values

  • Customers / Employees First
  • Excellence
  • Trust and Respect
  • Teamwork
  • Creativity and Innovation
  • The EFQM Leaders for Excellence (L4E) Training by ITQM helped me to expand my Excellence skills. I liked the expert discussions with Dr. Koller. The new skills learned I could transfer right away, successfully into my university.

    Prof. Dr. Vytautas Snieska, Chairman of the Quality Committee, Head of Economics and International Trade Department, Economics and Management Faculty, Kaunas University of Technology, Kaunas Lithuania
  • The EFQM L4E and the LPM-QIMT Training gave me know-how and skills not only about what to change but also how to change.

    Prof. Dr. Omar Awadh Al-Rawas, Dean, College of Medicine and Health Sciences, Sultan Qaboos University, Muscat, OM
  • The training helped me become a better Assessor, improve my scoring skills, build good relationships with other Assessors and be more familiar with the real work of an Assessor.

    Mr. Badr Al Abri, Excellence Manager, Public Establishment for Industrial Estates, Madayn, Muscat, OM