Vision / Mission / Values
We are recognized around the world for providing excellent consulting and training in Excellence / Total Quality Management and Change Management.
We offer our customers superior consulting, coaching, and training in Excellence / Total Quality Management and Change Management, enabling them to improve their products, services, and competitive position. We will achieve this through commitment to our customers, employees, partners, and society.
- Customers / Employees First
- Trust and Respect
- Creativity and Innovation
Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM
I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.
Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore
The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.
Prof. Dr. Vytautas Snieska, Chairman of the Quality Committee, Head of Economics and International Trade Department, Economics and Management Faculty, Kaunas University of Technology, Kaunas Lithuania
The EFQM Leaders for Excellence (L4E) Training by ITQM helped me to expand my Excellence skills. I liked the expert discussions with Dr. Koller. The new skills learned I could transfer right away, successfully into my university.