Swiss Quality

Our Success Factors

Why customers prefer to work with ITQM

To give our customers complete satisfaction, we offer these success factors:

  • Expertise in Excellence, Quality Management, and Change Management
  • Focus on practical implementation with greatest value
  • Strong track record with excellent results
  • Partnership with the customer from conception through full implementation
  • Role modeling through our consultants
  • Personal engagement
  • Integrative approach
  • Competence in various industries
  • International experience

  • I liked the training very much. It gave me a new perspective on Excellence.

    Mr. Abdulrahman Ahmed Hariri, Lecturer, King Abdulaziz University, Jeddah, KSA

  • The EFQM L4E Training was very informative and helpful. It enriched my knowledge of how to drive improvements at the working place using the EFQM Excellence Model for Self-Assessment. The discussion around the EFQM Excellence Model and practical exercises were very beneficial.

    Dr. Huda Abu Hamdeh, Dean, Ibra Nursing Institute – Ministry of Health, Ibra, OM

  • The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).

    Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM