Swiss Quality

Our Success Factors

Why customers prefer to work with ITQM

To give our customers complete satisfaction, we offer these success factors:

  • Expertise in Excellence, Quality Management, and Change Management
  • Focus on practical implementation with greatest value
  • Strong track record with excellent results
  • Partnership with the customer from conception through full implementation
  • Role modeling through our consultants
  • Personal engagement
  • Integrative approach
  • Competence in various industries
  • International experience

  • The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.

    Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM

  • Thanks a lot for providing the Excellence Assessor Scoring Calibration Online Training, another enriching and insightful training opportunity for EFQM Assessors (Model 2020). The training helped me to further to develop my Assessor skills.

    Mr. Srinivasa Rao Pentapalli, Quality Management Lead, Petroleum Development Oman (PDO), Muscat, OM

  • The EFQM Model gives you a holistic view of quality management. The workshop supports the striving for best practice."

    Dr. Ruedi Singer, Executive Faculty Manager, Faculty of Science, University of Basel, Switzerland