“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller

Contact

Institute for Total Quality Management (ITQM)
Gnellenstrasse 10
8142 Zurich-Uitikon
Switzerland

Phone +41 (0) 44 880 21 21
info@itqm.ch

The EFQM Model gives you a holistic view of quality management. The workshop supports the striving for best practice."
Dr. Ruedi Singer, Executive Faculty Manager, Faculty of Science, University of Basel, Switzerland
The workshop helped me to understand the EFQM Excellence Model and gave me the necessary know-how to work as an EFQM European Assessor.
Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE
The workshop is excellent for professionals who are developing their organization towards Excellence.
Mr. Anuarag Kshattriya, OHSE Manager, Brandt NOV, Dubai, UAE