Institute for Total Quality Management (ITQM)
Tel. +41 (0) 44 880 21 21
Dr. Khamis Al Kulaibi, Direktor für Training, Institute of Public Administration (IPA), Muscat, OM
The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.
Ms. Suad Fael Mubarak Bait-Maghrab, Leiterin der Qualitätsmanagement Abteilung, Sultan Qaboos Krankenhaus, Salalah, OM
The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.
Mr. Jazi Al-Thobiti, Q.M.S. Supervisor, Bahri (National Shipping Company of Saudi Arabia), Riyadh, KSA
The EFQM Leaders for Excellence Training by ITQM gave me a very good understanding of TQM / Business Excellence.