|Dokument Name||Dokument Typ|
|Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman!||DOC / 348KB|
|ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009||DOC / 464KB|
|ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000||PDF / 455KB|
|TNT_EFQM Excellence Award Winner 1998_Management Structure
||PDF / 227KB|
|Board of Director Responsibilities, NIST, 2019||PDF / 193KB|
Don't Count TQM Out - Evidence shows implementation pays off in a big way, Kevin B. Hendricks and Vined R. Sighal, Quality Progress, 04.1999
|PDF / 106KB|
|Good Governance: 10 Baldrige Questions for your Board of Directors, NIST, 2013||PDF / 238KB|
|TQM Pays Off, Quality Digest, Taran March, 1998||PDF / 258KB|
|PDF / 1.6MB|
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Dr. Khamis Al Kulaibi, Direktor für Training, Institute of Public Administration (IPA), Muscat, OM
The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.
Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM
I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.
Ms. Marwa Essawy, Biomedical Engineer, Dr. Erfan & Bagedo General Hospital, Jeddah, KSA
Der Workshop wurde sehr gut organisiert und durchgeführt. Die praktischen Übungen waren sehr interessant und hilfreich.