Swiss Quality

Dokument Name Dokument Typ
Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman! DOC / 348KB
ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009 DOC / 464KB
ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000 PDF / 455KB
TNT_EFQM Excellence Award Winner 1998_Management Structure
 PDF / 227KB
Board of Director Responsibilities, NIST, 2019 PDF / 193KB

Don't Count TQM Out - Evidence shows implementation pays off in a big way, Kevin B. Hendricks and Vined R. Sighal, Quality Progress, 04.1999		 PDF / 106KB
Good Governance: 10 Baldrige Questions for your Board of Directors, NIST, 2013 PDF / 238KB
TQM Pays Off, Quality Digest, Taran March, 1998 PDF / 258KB

NEW!   Global Guidelines on the Corporate Governance of Business Excellence, Dr. Karl J. Koller, International Board Foundation (IBF), 2025            English

 PDF / 1.6MB

NEU!   Globale Richtlinien zur Governance von Business Excellence, Dr. Karl J. Koller, International Board Foundation (IBF), 2025            Deutsch
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  • Der Workshop was sehr informativ und reich an Praxiserfahrungen. Der Coach was sehr professionell.

    Mr. Ala´ Naeem Owaidah, BEX Manager, Islamic Development Bank, Jeddah, KSA

  • Das EFQM Training, durchgeführt von ITQM, war ein ausgezeichnetes Training!

    Dr. Walid Sadig, Former Vice Dean for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA

  • The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.

    Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia