Swiss Quality

QM / Excellence Artikel

Dokument Name Dokument Typ
Ministry of Higher Education of Oman receives Committed to Excellence Recognition from EFQM! First in Oman! DOC / 348KB
ITQM_Unique Plan to Help Saudi Firms_Dr. Karl J. Koller_6.2009 DOC / 464KB
ITQM_The Impact of TQM on Financial Performance: Evidence from Quality Award Winners_Hendricks_Singhal_3.2000 PDF / 66KB
ITQM_Leading Change_John Kotter_9.2011 PDF / 227KB
ITQM_Quality vs. Safety in Oil&Gas Industry_Mustafa Ghaleiw PDF / 227KB
 A Key Question for Higher Education: Who are the customers?_M. Pereira_Marcia Da Silva PDF / 250KB
QM in Public Administrations of EU Member States_10.2008 PDF / 1.4MB
The Cost of Employee Turnover_William G. Bliss PDF / 250KB
Innovation, Diffusion and Adoption of TQM_Benjamin Ehigie_Elizabeth McAnrew PDF / 201KB
ISO and EFQM Model_Ricoh UK_14.7.2015 PDF / 2.2MB
TNT_EFQM Excellence Award Winner 1998_Management Structure PDF / 258KB

  • Das EFQM L4E Training war sehr informativ und hilfreich. Es hat mein Wissen erweitert, wie ich Verbesserungsaktivitäten an bei meiner Arbeit vorantreiben kann durch die Anwendung des EFQM Excellence Modells für Selbstbewertung. Die Diskussionen um das EFQM Excellence Modell sowie die praktischen Übungen waren sehr hilfreich.

    Dr. Huda Abu Hamdeh, Deka, Ibra Nursing Institute – Gesundheitsministerium, Ibra, OM

  • Das Training gab mir ein gutes Verständnis über Excellence an Universitäten. Die eingesetzte Fallstudie hat mir sehr gefallen. Dies war eines der besten Trainings, an dem ich in den letzten Jahren teilgenommen habe.

    Prof. Dr. Jakob Kübarsepp, Vice-Rector of Academic Affairs, Tallinn University of Technology, Tallinn, Estonia

  • Thank you very much for the opportunity to sharpen my scoring skills in the Excellence Assessor Scoring Calibration Online Training, based on the EFQM Model 2020. I needed this training to get more confidence with the scoring process. This training was very beneficial and important for me. It is worthy to mention that your professional support and teaching skills did really help me to understand the scoring process.

    Ms. Mona Ali, Manager, Doha, QA