Improvement: Unless you try something beyond
what you have already accomplished you will never grow!
Ronald Olson
Excellence is to do a common thing in an uncommon way.
Booker T. Washington

Consulting Services

Consulting and Coaching Services

Implementation of Excellence / Total Quality Management (TQM)
Coaching culture change
Development/implementation of vision, mission, strategies, and values
Strategic quality planning
Quality Policy Deployment
Business Process Improvement
Benchmarking
Self Assessment according to the EFQM Excellence Model and Malcolm Baldrige National Quality Award
Preparations / Application for National Quality Awards
EFQM Internal Assessor and EFQM Leaders for Excellence Training
Risk Management (based on EFQM Excellence Model and ISO 31000)
Coaching of Excellence / TQM Managers
Six Sigma / Lean Six Sigma Process Improvement
Lean Management
Development of Quality Indicators
Customer and Employee Surveys
Mobbing – Recognizing and Avoiding
Conflict management
Teamwork and Communication
Project Management
Lean Project Management
Business Process Management
Storyboarding
Quality Function Deployment (QFD)
Quality Improvement Methods and Tools
Personal Quality Improvement (PQI)
DISG®-Personality Model Application
Change Management
Integration of an ISO-Quality Management System into a TQM Concept
Conference Coaching (Open Space, AI, Future Conference, RTSC)

I liked very much the practical approach in the workshop. The team exercises helped me strengthen my newly acquired knowledge.
Mr. Muhammad Azmi Dhabban, Center Manager, Program G.M., Jeddah Municipality, Jeddah, KSA
The workshop coach was very successful in explaining us in a simple and efficient way all the quality management improvement tools and techniques.
Dr. Sahar Al Zain, BDS, MSc, Associate Professor and Consultant, College of Dentistry, King Saud University, Riyadh, KSA
The EFQM Leaders for Excellence Training gave me a very good understanding of how Excellence in Higher Education looks like. The training would be beneficial for leaders in Higher Education.?
Dr. Winston Tambyrajah, Head of Department, General Studies, Jubail University College, Jubail, KSA