“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller
We cannot direct the wind,
but we can adjust the sails.

EFQM Model 2020 Trainings

With our EFQM training portfolio we offer trainings that support and help develop your ambitions to become skilled in the application of the EFQM Model.

EFQM Foundation Training
This is the essential training for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit an organisation. Whilst this training is effective as a stand-alone course, it is also the starting point for all EFQM qualification routes. See the training dates.

Post Foundation Training Projects
The EFQM Foundation Training provides the core knowledge about the EFQM Model. In some cases, the training will have fulfilled the learning needs of an individual. In many cases, the individual will want to consolidate his/her learning by applying the theory to a practical task. The post-Foundation Training projects provide an opportunity to consolidate the learning, as well as being a pre-requisite for the EFQM Assessor, Practitioner and Lens training courses.
The circumstances for every individual will differ so the list of suitable projects is designed to provide flexibility.
Upon completion of the project, a summary sheet should be completed and emailed to the person who delivered the Foundation Training.

EFQM Assessor Training
This training aims to equip participants to conduct a strategic assessment of an organisation as part of a high-performing EFQM assessment team. A case study based on a real company forms the basis for a simulated assessment. Participants are led through the various stages of the assessment whilst developing and practising their skills.
This 3-day training is the final stage in the EFQM Assessor qualification. See the training dates.

If you need any more information, please, do not hesitate to contact us. We are looking forward to hearing from you.

The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.
Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM
I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.
Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA
The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.
Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia