There is no substitute
for knowledge.
Walter E. Deming
We cannot direct the wind,
but we can adjust the sails.

EFQM Model 2020 Trainings

With our EFQM training portfolio we offer trainings that support and help develop your ambitions to become skilled in the application of the EFQM Model.

EFQM Foundation Training
This is the essential training for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit an organisation. Whilst this training is effective as a stand-alone course, it is also the starting point for all EFQM qualification routes. See the training dates.

Post Foundation Training Projects
The EFQM Foundation Training provides the core knowledge about the EFQM Model. In some cases, the training will have fulfilled the learning needs of an individual. In many cases, the individual will want to consolidate his/her learning by applying the theory to a practical task. The post-Foundation Training projects provide an opportunity to consolidate the learning, as well as being a pre-requisite for the EFQM Assessor, Practitioner and Lens training courses.
The circumstances for every individual will differ so the list of suitable projects is designed to provide flexibility.
Upon completion of the project, a summary sheet should be completed and emailed to the person who delivered the Foundation Training.

EFQM Assessor Training
This training aims to equip participants to conduct a strategic assessment of an organisation as part of a high-performing EFQM assessment team. A case study based on a real company forms the basis for a simulated assessment. Participants are led through the various stages of the assessment whilst developing and practising their skills.
This 3-day training is the final stage in the EFQM Assessor qualification. See the training dates.

If you need any more information, please, do not hesitate to contact us. We are looking forward to hearing from you.

“I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend the EFQM Assessor Training by ITQM.”
Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA
"All participants from our College of Dentistry at King Saud University in Riyadh as well as from other colleges and ministries have enjoyed the EFQM Foundation Training by ITQM. As a Certified EFQM Assessor (Model 2013), this training will help me a lot to know about the model changes and and how to implement the new Excellence Model in my organization. The best part of the training were the real life examples from different industries as well as education and health care sectors, presented by Dr. Karl. This training was for me definitely a very good opportunity to update my EFQM Excellence know-how."
Prof. Dr. M. Shoaib Ahmedani, Assistant Professor for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA
"I enjoyed the Online EFQM Foundation Training by ITQM in all aspects. I found it such a great and rich training opportunity and I recommend this training to everybody who would like to know more about Excellence!"
Sarah Al Qahtani, Manager, Strategy Department, Saudi Commission for Health Care Specialties, Riyadh, KSA