Swiss Quality

EFQM Model 2020 Trainings

With our EFQM training portfolio we offer trainings  that support and help develop your ambitions to become skilled in the application of the EFQM Model.

EFQM Foundation Training
This is the essential training for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit an organisation. Whilst this training is effective as a stand-alone course, it is also the starting point for all EFQM qualification routes. See the training dates.

Post Foundation Training Projects
The EFQM Foundation Training provides the core knowledge about the EFQM Model. In some cases, the training will have fulfilled the learning needs of an individual. In many cases, the individual will want to consolidate his/her learning by applying the theory to a practical task. The post-Foundation Training projects provide an opportunity to consolidate the learning, as well as being a pre-requisite for the EFQM Assessor, Practitioner and Lens training courses.
The circumstances for every individual will differ so the list of suitable projects is designed to provide flexibility.
Upon completion of the project, a summary sheet should be completed and emailed to the person who delivered the Foundation Training.

EFQM Assessor Training
This training aims to equip participants to conduct a strategic assessment of an organisation as part of a high-performing EFQM assessment team. A case study based on a real company forms the basis for a simulated assessment. Participants are led through the various stages of the assessment whilst developing and practising their skills.
This 3-day training is the final stage in the EFQM Assessor qualification. See the training dates.

If you need any more information, please, do not hesitate to contact us. We are looking forward to hearing from you.

  • In the EFQM Leaders for Excellence Training I could further develop my know-how in Excellence. This training should be attended not only by Quality Management Specialists but also by Rectors, Vice-Rectors, Deans/Vice-Deans, and Line Managers of Universities and Colleges. The training provides them with a roadmap to Excellence.

    Mr. Mallwy Alawadh, Quality and Development Coordinator, Abha College of Technology, Abha, KSA
  • The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.

    Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia
  • I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend  the EFQM Assessor Training by ITQM.”

    Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA