There is no substitute
for knowledge.
Walter E. Deming
Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin

EFQM Foundation Training (EFQM Model 2020; English)

Who is it for?
• This course is suitable for anyone who wants to understand the new EFQM Model and how it can
be used to make their organisation more effective.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
products and services.
• It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of
progressing their management development and career.

Pre-requisites for this training
None

Benefits
By the end of the course, participants will be able to:

explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges
explain how the Model is structured and how the different elements apply to their organisation
apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement
conduct a high-level health check of their organisation

Programme
This training comprises 8 modules:
Module 1             The Changing World
Module 2             The Organisation’s Ecosystem
Module 3             The Value of a Model
Module 4 The EFQM Model
Module 5             RADAR
Module 6             Using the EFQM Model and RADAR
Module 7 EFQM’s Digital Platform
Module 8             Next Steps

Currently, this public training is not offered.

Notify me

The EFQM L4E Training was very informative and helpful. It enriched my knowledge of how to drive improvements at the working place using the EFQM Excellence Model for Self-Assessment. The discussion around the EFQM Excellence Model and practical exercises were very beneficial.
Dr. Huda Abu Hamdeh, Dean, Ibra Nursing Institute – Ministry of Health, Ibra, OM
The workshop helped me to understand the EFQM Excellence Model and gave me the necessary know-how to work as an EFQM European Assessor.
Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE
I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.
Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA