Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out
of the shower, dries off and does something about it who makes a difference.
Nolan Bushnell
Improvement: Unless you try something beyond
what you have already accomplished you will never grow!
Ronald Olson

EFQM Foundation Training (EFQM Model 2020; English)

Who is it for?
• This course is suitable for anyone who wants to understand the new EFQM Model and how it can
be used to make their organisation more effective.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
products and services.
• It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of
progressing their management development and career.

Pre-requisites for this training
None

Benefits
By the end of the course, participants will be able to:

explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges
explain how the Model is structured and how the different elements apply to their organisation
apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement
conduct a high-level health check of their organisation

Programme
This training comprises 8 modules:
Module 1             The Changing World
Module 2             The Organisation’s Ecosystem
Module 3             The Value of a Model
Module 4 The EFQM Model
Module 5             RADAR
Module 6             Using the EFQM Model and RADAR
Module 7 EFQM’s Digital Platform
Module 8             Next Steps

Currently, this public training is not offered.

Notify me

The ITQM workshop was very helpful for me to support my company towards Excellence.
Mr. Humayan Jawaid, Quality Manager, Abu Dhabi Company for Onshore Oil Operations, Abu Dhabi, UAE
The EFQM Leaders for Excellence Training conducted by ITQM was very interesting and added great value to me. I liked also very much the best practice examples presented by Dr. Karl J. Koller.
Mr. Abdulaziz A. Almahboob, Head of TQM Department, Assessor for the King Abdulaziz Quality Award, Eastern Province Directorate, Ministry of Education, Dammam, KSA
The training helped me become a better Assessor, improve my scoring skills, build good relationships with other Assessors and be more familiar with the real work of an Assessor.
Mr. Badr Al Abri, Excellence Manager, Public Establishment for Industrial Estates, Madayn, Muscat, OM