Swiss Quality

EFQM Foundation Training (EFQM Model 2020; English)

Who is it for?
• This course is suitable for anyone who wants to understand the new EFQM Model and how it can
   be used to make their organisation more effective.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
  products and services.
• It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of
  progressing their management development and career.

Pre-requisites for this training 
None

Benefits
By the end of the course, participants will be able to:

  • explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges
  • explain how the Model is structured and how the different elements apply to their organisation
  • apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement
  • conduct a high-level health check of their organisation

Programme
This training comprises 8 modules:
Module 1             The Changing World
Module 2             The Organisation’s Ecosystem
Module 3             The Value of a Model
Module 4             The EFQM Model
Module 5             RADAR
Module 6             Using the EFQM Model and RADAR
Module 7             EFQM’s Digital Platform
Module 8             Next Steps


Currently, this public training is not offered.
  • The EFQM Training was comprehensive and very interesting with a lot of practical examples.

    Ms. Ramona Ciocan, Business Excellence Manager, Wild Wadi Water Park, Jumeirah, Dubai, UAE
  • The workshop was very informative and knowledge building. The practical examples were very tailored to the needs of the trainees.

    Ms. Manal Al Nasser, Director, King Saud bin Abdulaziz University, Health Sciences in the National Guard Health Affairs, Riyadh, KSA
  • The EFQM L4E and the LPM-QIMT Training gave me know-how and skills not only about what to change but also how to change.

    Prof. Dr. Omar Awadh Al-Rawas, Dean, College of Medicine and Health Sciences, Sultan Qaboos University, Muscat, OM