Swiss Quality

EFQM Foundation Training (EFQM Model 2020; English)

Who is it for?
• This course is suitable for anyone who wants to understand the new EFQM Model and how it can
   be used to make their organisation more effective.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
  products and services.
• It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of
  progressing their management development and career.

Pre-requisites for this training 
None

Benefits
By the end of the course, participants will be able to:

  • explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges
  • explain how the Model is structured and how the different elements apply to their organisation
  • apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement
  • conduct a high-level health check of their organisation

Programme
This training comprises 8 modules:
Module 1             The Changing World
Module 2             The Organisation’s Ecosystem
Module 3             The Value of a Model
Module 4             The EFQM Model
Module 5             RADAR
Module 6             Using the EFQM Model and RADAR
Module 7             EFQM’s Digital Platform
Module 8             Next Steps


Currently, this public training is not offered.
  • The ITQM workshop was very helpful for me to support my company towards Excellence.

    Mr. Humayan Jawaid, Quality Manager, Abu Dhabi Company for Onshore Oil Operations, Abu Dhabi, UAE
  • The Document Management System (DMS) Training was very interesting, enjoyable and informative. I am expecting that this training will help on driving improvement at my work area. The training was well organized and conducted by the coach, his way of explaining and managing were very interesting and clear. I recommend such type of training for quality professionals who are dealing with documentation management issues.

    Mr. Adil Saif Al-Shidi, Quality Management Spezialist, Directorate General of Quality Assurance Center; Ministry of Health, Muscat, OM
  • The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities.

    Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania