Quality is never an accident; it's always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives. John Ruskin
The purest form of insanity is to leave everything as it is and at the same time to hope that things will change. Albert Einstein (1879-1955)
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The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities.
Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania
The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.
Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM
The workshop gave me a very good understanding about Excellence in Education. I liked to work with the case study. This was one of the best trainings I have participated during the last years.
Prof. Dr. Jakob Kübarsepp, Vice-Rector of Academic Affairs, Tallinn University of Technology, Tallinn, Estonia
