“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller
Improvement: Unless you try something beyond
what you have already accomplished you will never grow!
Ronald Olson

EFQM Assessor Online Training (EFQM Model 2020; English)

Who is it for?
• This 3-day-online training is suitable for anyone who wants to understand the new EFQM Model and how
it can be used to make their organisation more effective.
• It provides essential information for anyone who wants to assess their organisation or be part of a
team conducting external assessments based on the EFQM Model.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
products and services.
• It is a pre-requisite for anyone considering one of the EFQM qualification routes as a way of pro
gressing their management development and career.
• It is a pre-requisite for anyone who wishes to become an Award Assessor for EFQM.

Pre-requisites for this training

Participants must have completed the EFQM Foundation Training and a Post-Foundation Project before applying for this course.
Prior to attending the training, participants will be required to complete a substantial piece of pre-course work. You should allow at least one day to complete this task. Failure to submit the pre-course work will result in automatic failure with no refund on the training fee.

Benefits

By the end of the training, participants will be able to:
• analyse the ecosystem of an organisation to provide context for an assessment
• identify relevant strategic themes for an organisation and ask strategically important questions
• apply the EFQM diagnostic tools effectively
• prepare value-adding feedback for an organisation
• behave in a professional and sensitive manner during an assessment
• identify relevant good practices

WS Code: EAT-05A-21-OL_E
Date: 09.05.2021 - 11.05.2021
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 8600.- / OMR 885.- / EUR 1960.- / CHF 2100.-
Trainer: Dr. Karl J. Koller

Latest Registration Date 09.04.2021

WS Code: EAT-05B-21-OL_E
Date: 31.05.2021 - 02.06.2021
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 8600.- / OMR 885.- / EUR 1960.- / CHF 2100.-
Trainer: Dr. Karl J. Koller

Latest Registration Date 30.04.2021

WS Code: EAT-06-21-OL_E
Date: 27.06.2021 - 29.06.2021
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 8600.- / OMR 885.- / EUR 1960.- / CHF 2100.-
Trainer: Dr. Karl J. Koller

Latest Registration Date 27.05.2021

WS Code: EAT-07-21-OL_E
Date: 20.07.2021 - 21.07.2021
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 8600.- / OMR 885.- / EUR 1960.- / CHF 2100.-
Trainer: Dr. Karl J. Koller

Latest Registration Date 20.07.2021

On-Site Training

Need to train a group of five or more? Consider on-site training.

Request Information

The EFQM Training provides a holistic view of quality management as well as the building blocks of the EFQM Model, and will help you to establish the foundation to pursue excellence in your organization.
Dr. Ashraf Al Ghazzawi, Division Head, SAUDI ARAMCO, Dhahran, KSA
The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.
Dr. Khamis Al Kulaibi, Director for Training, Institute of Public Administration (IPA), Muscat, OM
The EFQM Leaders for Excellence Training gave me a very good understanding of how Excellence in Higher Education looks like. The training would be beneficial for leaders in Higher Education.?
Dr. Winston Tambyrajah, Head of Department, General Studies, Jubail University College, Jubail, KSA