Swiss Quality

EFQM Assessor Training (EFQM Model 2025; Online - English)

Who is it for?
• This 3-day-online training is suitable for anyone who wants to understand the new EFQM Model and how
   it can be used to make their organisation more effective.
• It provides essential information for anyone who wants to assess their organisation or be part of a
  team conducting external assessments based on the EFQM Model.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
  products and services.
• It is a pre-requisite for anyone considering one of the EFQM qualification routes as a way of pro
  gressing their management development and career.
It is a pre-requisite for anyone who wishes to become an Award Assessor for EFQM.

Pre-requisites for this training

Participants must have completed the EFQM Foundation Training before attending this training.
Prior to attending the training, participants will be required to complete a substantial piece of pre-course work. You should allow at least one day to complete this task. Failure to submit the pre-course work will result in automatic failure with no refund on the training fee.

Benefits

By the end of the training, participants will be able to:
• analyse the ecosystem of an organisation to provide context for an assessment
• identify relevant strategic themes for an organisation and ask strategically important questions
• apply the EFQM diagnostic tools effectively
• prepare value-adding feedback for an organisation
• behave in a professional and sensitive manner during an assessment
• identify relevant good practices

WS Code: EAT-25-09-OL_E
Date: 15.09.2025 - 17.09.2025
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor
Language: English
Costs: SAR 10300.- / OMR 1030.- / AED 10000 / EUR 2400.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 25.08.2025

WS Code: EAT-25-10-OL_E
Date: 20.10.2025 - 22.10.2025
City/Country: ONLINE; 09:00AM-03:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor
Language: English
Costs: SAR 10300.- / OMR 1030.- / AED 10000 / EUR 2400.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 01.10.2025

WS Code: EAT-25-11-OL_E
Date: 24.11.2025 - 26.11.2025
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor
Language: English
Costs: SAR 10300.- / OMR 1030.- / AED 10000 / EUR 2400.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 04.11.2025

WS Code: EAT-25-12-OL_E
Date: 22.12.2025 - 24.12.2025
City/Country: ONLINE; 09:00AM-03:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor
Language: English
Costs: SAR 10300.- / OMR 1030.- / AED 10000 / EUR 2400.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 02.12.2025

WS Code: EAT-26-01-OL_E
Date: 12.01.2026 - 14.01.2026
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor
Language: English
Costs: SAR 10300.- / OMR 1030.- / AED 10000 / EUR 2400.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 20.12.2025

WS Code: EAT-26-02-OL_E
Date: 02.02.2026 - 04.02.2026
City/Country: ONLINE; 09:00AM-03:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor
Language: English
Costs: SAR 10300.- / OMR 1030.- / AED 10000 / EUR 2400.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 15.01.2026

On-Site Training

Need to train a group of five or more? Consider on-site training.
  • Thank you very much for the opportunity to sharpen my scoring skills in the Excellence Assessor Scoring Calibration Online Training, based on the EFQM Model 2020. I needed this training to get more confidence with the scoring process. This training was very beneficial and important for me. It is worthy to mention that your professional support and teaching skills did really help me to understand the scoring process.

    Ms. Mona Ali, Manager, Doha, QA
  • The EFQM Leaders for Excellence Training conducted by ITQM was very interesting and added great value to me. I liked also very much the best practice examples presented by Dr. Karl J. Koller.

    Mr. Abdulaziz A. Almahboob, Head of TQM Department, Assessor for the King Abdulaziz Quality Award, Eastern Province Directorate, Ministry of Education, Dammam, KSA
  • The EFQM Leaders for Excellence (L4E) Training by ITQM helped me to expand my Excellence skills. I liked the expert discussions with Dr. Koller. The new skills learned I could transfer right away, successfully into my university.

    Prof. Dr. Vytautas Snieska, Chairman of the Quality Committee, Head of Economics and International Trade Department, Economics and Management Faculty, Kaunas University of Technology, Kaunas Lithuania