Swiss Quality

EFQM Assessor Online Training (EFQM Model 2020; English)

Who is it for?
• This 3-day-online training is suitable for anyone who wants to understand the new EFQM Model and how
   it can be used to make their organisation more effective.
• It provides essential information for anyone who wants to assess their organisation or be part of a
  team conducting external assessments based on the EFQM Model.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
  products and services.
• It is a pre-requisite for anyone considering one of the EFQM qualification routes as a way of pro
  gressing their management development and career.
It is a pre-requisite for anyone who wishes to become an Award Assessor for EFQM.

Pre-requisites for this training

Participants must have completed the EFQM Foundation Training and a Post-Foundation Project before applying for this course.
Prior to attending the training, participants will be required to complete a substantial piece of pre-course work. You should allow at least one day to complete this task. Failure to submit the pre-course work will result in automatic failure with no refund on the training fee.

Benefits

By the end of the training, participants will be able to:
• analyse the ecosystem of an organisation to provide context for an assessment
• identify relevant strategic themes for an organisation and ask strategically important questions
• apply the EFQM diagnostic tools effectively
• prepare value-adding feedback for an organisation
• behave in a professional and sensitive manner during an assessment
• identify relevant good practices

WS Code: EAT-11-21-OL_E
Date: 09.11.2021 - 11.11.2021
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 8600.- / OMR 885.- / EUR 1950.- / CHF 2100.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 25.10.2021

WS Code: EAT-12-21-OL_E
Date: 12.12.2021 - 14.12.2021
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 8600.- / OMR 885.- / EUR 1950.- / CHF 2100.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 27.11.2021

WS Code: EAT-01-22-OL_E
Date: 09.01.2022 - 11.01.2022
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9050.- / OMR 924.- / EUR 2060.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 15.12.2021

WS Code: EAT-02-22-OL_E
Date: 06.02.2022 - 08.02.2022
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9050.- / OMR 924.- / EUR 2060.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 15.01.2022

WS Code: EAT-03-22-OL_E
Date: 06.03.2022 - 08.03.2022
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9050.- / OMR 924.- / EUR 2060.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 15.02.2022

WS Code: EAT-04-22-OL_E
Date: 03.04.2022 - 05.04.2022
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9050.- / OMR 924.- / EUR 2060.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 12.03.2022

WS Code: EAT-05-22-A-OL_E
Date: 01.05.2022 - 03.05.2022
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9050.- / OMR 924.- / EUR 2060.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 10.04.2022

WS Code: EAT-05-22-B-OL_E
Date: 29.05.2022 - 31.05.2022
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9050.- / OMR 924.- / EUR 2060.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 08.05.2022

WS Code: EAT-06-22-OL_E
Date: 21.06.2022 - 23.06.2022
City/Country: ONLINE, via Adobe Connect
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9050.- / OMR 924.- / EUR 2060.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 01.06.2022

On-Site Training

Need to train a group of five or more? Consider on-site training.
  • The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.

    Dr. Khamis Al Kulaibi, Director for Training, Institute of Public Administration (IPA), Muscat, OM
  • The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.

    Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia
  • The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities.

    Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania