Swiss Quality

EFQM Assessor Training (EFQM Model 2025; Online - English)

Who is it for?
• This 3-day-online training is suitable for anyone who wants to understand the new EFQM Model and how
   it can be used to make their organisation more effective.
• It provides essential information for anyone who wants to assess their organisation or be part of a
  team conducting external assessments based on the EFQM Model.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
  products and services.
• It is a pre-requisite for anyone considering one of the EFQM qualification routes as a way of pro
  gressing their management development and career.
It is a pre-requisite for anyone who wishes to become an Award Assessor for EFQM.

Pre-requisites for this training

Participants must have completed the EFQM Foundation Training before attending this training.
Prior to attending the training, participants will be required to complete a substantial piece of pre-course work. You should allow at least one day to complete this task. Failure to submit the pre-course work will result in automatic failure with no refund on the training fee.

Benefits

By the end of the training, participants will be able to:
• analyse the ecosystem of an organisation to provide context for an assessment
• identify relevant strategic themes for an organisation and ask strategically important questions
• apply the EFQM diagnostic tools effectively
• prepare value-adding feedback for an organisation
• behave in a professional and sensitive manner during an assessment
• identify relevant good practices

WS Code: EAT-25-07-OL_E
Date: 14.07.2025 - 16.07.2025
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9100 / EUR 2300.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 02.07.2025

WS Code: EAT-25-09-OL_E
Date: 01.09.2025 - 07.09.2025
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor 3 Training Days 1. Training Day: September 1, 2025 2. Training Day: September 3, 2025 3. Training Day: September 7, 2025
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9100 / EUR 2300.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 07.09.2025

WS Code: EAT-25-10-OL_E
Date: 06.10.2025 - 08.10.2025
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9100 / EUR 2300.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 15.09.2025

WS Code: EAT-25-11-OL_E
Date: 02.11.2025 - 05.11.2025
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor 3 Training Days 1. Training Day: November 2, 2025 2. Training Day: November 3, 2025 3. Training Day: September 5, 2025
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9100 / EUR 2300.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 15.10.2025

WS Code: EAT-25-12-OL_E
Date: 01.12.2025 - 07.12.2025
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor 3 Training Days 1. Training Day: December 1, 2025 2. Training Day: December 3, 2025 3. Training Day: December 7, 2025
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9100 / EUR 2300.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 15.11.2025

WS Code: EAT-25-12B-OL_E
Date: 22.12.2025 - 24.12.2025
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor 3 Training Days 1. Training Day: December 22, 2025 2. Training Day: December 23, 2025 3. Training Day: December 24, 2025
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9100 / EUR 2300.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 02.12.2025

On-Site Training

Need to train a group of five or more? Consider on-site training.
  • The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.

    Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia
  • I liked the workshop very much. The training gave me new insights to move our organization towards Excellence.

    Mr. Abdulmajeed Albatati, Director for TQM, Jeddah Municipality, Jeddah, KSA
  • The EFQM L4E Training by ITQM was a great learning experience for me. Every line manager should attend this training!

    Mr. Tayseer Joudi, Operations Manager, Saudi Oger Ltd., Riyadh, KSA