Swiss Quality

EFQM Assessor Training (EFQM Model 2025; Online - English)

Who is it for?
• This 3-day-online training is suitable for anyone who wants to understand the new EFQM Model and how
   it can be used to make their organisation more effective.
• It provides essential information for anyone who wants to assess their organisation or be part of a
  team conducting external assessments based on the EFQM Model.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
  products and services.
• It is a pre-requisite for anyone considering one of the EFQM qualification routes as a way of pro
  gressing their management development and career.
It is a pre-requisite for anyone who wishes to become an Award Assessor for EFQM.

Pre-requisites for this training

Participants must have completed the EFQM Foundation Training before attending this training.
Prior to attending the training, participants will be required to complete a substantial piece of pre-course work. You should allow at least one day to complete this task. Failure to submit the pre-course work will result in automatic failure with no refund on the training fee.

Benefits

By the end of the training, participants will be able to:
• analyse the ecosystem of an organisation to provide context for an assessment
• identify relevant strategic themes for an organisation and ask strategically important questions
• apply the EFQM diagnostic tools effectively
• prepare value-adding feedback for an organisation
• behave in a professional and sensitive manner during an assessment
• identify relevant good practices

WS Code: EAT-25-05-OL_E
Date: 06.05.2025 - 08.05.2025
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9100 / EUR 2300.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 16.04.2025

WS Code: EAT-25-06-OL_E
Date: 17.06.2025 - 19.06.2025
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9100 / EUR 2300.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 28.05.2025

WS Code: EAT-25-07-OL_E
Date: 22.07.2025 - 24.07.2025
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Develop your Organization towards Excellence - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9100 / EUR 2300.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 02.07.2025

On-Site Training

Need to train a group of five or more? Consider on-site training.
  • In the EFQM Leaders for Excellence Training, conducted by ITQM, I realized that the EFQM Excellence Model is very helpful to support also Government organizations and institutions in Higher Education in their Striving for Excellence. The training was very  good and gave me also a new view about Excellence.

    Prof. Dr. Amal Fatani, Head of Women Sector, Ministry of Higher Education, Riyadh, KSA
  • "I have attended the EFQM Foundation and EFQM Assessor Training (Model 2020) with the purpose of refreshing and increasing my knowledge as Certified EFQM Assessor. I really felt happy to have attended this training with Dr. Karl Koller from ITQM, with whom I had attended a few years ago the EFQM Internal Assessor Training, and the Risk Management Training (based on the EFQM Model). Dr. Karl delivers his trainings in an efficient way, where he mixes knowledge with his experience in the area of Excellence. He also gives full opportunity for participants to interact effectively during the training. That helps participants to gain more knowledge, more good practices, and examples in Excellence to become competent Leaders for Excellence in their organizations. I thank Dr. Karl for his support and generosity."

     

    Besheit Almatrafi Besheit Almatrafi, Deputy General Manager, Zamzam Charity for Voluntary Health Services. Makkah Region, KSA
  • The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.

    Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM