Swiss Quality

EFQM Assessor Training (EFQM Model 2025; Online - English)

Who is it for?
• This 3-day-online training is suitable for anyone who wants to understand the new EFQM Model and how
   it can be used to make their organisation more effective.
• It provides essential information for anyone who wants to assess their organisation or be part of a
  team conducting external assessments based on the EFQM Model.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
  products and services.
• It is a pre-requisite for anyone considering one of the EFQM qualification routes as a way of pro
  gressing their management development and career.
• It is a pre-requisite for anyone who wishes to become an Award Assessor for EFQM.

Pre-requisites for this training

Participants must have completed the EFQM Foundation Training before attending this training.
Prior to attending the training, participants will be required to complete a substantial piece of pre-course work. You should allow at least one day to complete this task. Failure to submit the pre-course work will result in automatic failure with no refund on the training fee.

Benefits

By the end of the training, participants will be able to:
• analyse the ecosystem of an organisation to provide context for an assessment
• identify relevant strategic themes for an organisation and ask strategically important questions
• apply the EFQM diagnostic tools effectively
• prepare value-adding feedback for an organisation
• behave in a professional and sensitive manner during an assessment
• identify relevant good practices


Currently, this public training is not offered.
Notify me

  • The EFQM Training conducted by ITQM was a great workshop, one of a kind!

    Dr. Walid Sadig, Former Vice Dean for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA

  • The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.

    Dr. Khamis Al Kulaibi, Director for Training, Institute of Public Administration (IPA), Muscat, OM

  • The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.

    Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia