Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out
of the shower, dries off and does something about it who makes a difference.
Nolan Bushnell
Knowlegde is a Key Ingredient of Quality.
Aguayo

EFQM Assessor Online Training (EFQM Model 2020; English)

Who is it for?
• This 3-day-online training is suitable for anyone who wants to understand the new EFQM Model and how
it can be used to make their organisation more effective.
• It provides essential information for anyone who wants to assess their organisation or be part of a
team conducting external assessments based on the EFQM Model.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
products and services.
• It is a pre-requisite for anyone considering one of the EFQM qualification routes as a way of pro
gressing their management development and career.
• It is a pre-requisite for anyone who wishes to become an Award Assessor for EFQM.

Pre-requisites for this training

Participants must have completed the EFQM Foundation Training and a Post-Foundation Project before applying for this course.
Prior to attending the training, participants will be required to complete a substantial piece of pre-course work. You should allow at least one day to complete this task. Failure to submit the pre-course work will result in automatic failure with no refund on the training fee.

Benefits

By the end of the training, participants will be able to:
• analyse the ecosystem of an organisation to provide context for an assessment
• identify relevant strategic themes for an organisation and ask strategically important questions
• apply the EFQM diagnostic tools effectively
• prepare value-adding feedback for an organisation
• behave in a professional and sensitive manner during an assessment
• identify relevant good practices

WS Code: EAT-22-10-OL_E
Date: 24.10.2022 - 26.10.2022
City/Country: ONLINE, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 8950.- / OMR 910.- / AED 8950 / EUR 2150.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Latest Registration Date 03.10.2022

WS Code: EAT-22-11-OL_E
Date: 28.11.2022 - 30.11.2022
City/Country: ONLINE, via ZOOM
Language: English
Costs: SAR 8950.- / OMR 910.- / AED 8950 / EUR 2150.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Latest Registration Date 10.11.2022

WS Code: EAT-23-01-OL_E
Date: 23.01.2023 - 25.01.2023
City/Country: ONLINE, via ZOOM
Language: English
Costs: SAR 8950.- / OMR 910.- / AED 8950 / EUR 2150.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Latest Registration Date 04.01.2023

WS Code: EAT-23-02-OL_E
Date: 28.02.2023 - 02.03.2023
City/Country: ONLINE, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 8950.- / OMR 910.- / AED 8950 / EUR 2150.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Latest Registration Date 07.02.2023

WS Code: EAT-03-23-OL_E
Date: 28.03.2023 - 30.03.2023
City/Country: ONLINE, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 8950.- / OMR 910.- / AED 8950 / EUR 2150.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Latest Registration Date 10.03.2023

WS Code: EAT-05-23-OL_E
Date: 09.05.2022 - 11.05.2023
City/Country: ONLINE, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 8950.- / OMR 910.- / AED 8950 / EUR 2150.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Latest Registration Date 20.03.2023

WS Code: EAT-06-23-A-OL_E
Date: 12.06.2023 - 14.06.2023
City/Country: ONLINE, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 8950.- / OMR 910.- / AED 8950 / EUR 2150.- / CHF 2230.-
Trainer: Dr. Karl J. Koller

Latest Registration Date 24.05.2023

On-Site Training

Need to train a group of five or more? Consider on-site training.

Request Information

The EFQM L4E Training was an insightful and beneficial two-day-course which gave me an overview of the EFQM Model and the Fundamental Concepts of Excellence. I recommend this course to individuals who are new to the EFQM Model and also to individuals who already have some background in Excellence but want to refresh and expand their Excellence know-how. It is beneficial for all management staff, regardless of their field of work, as Excellence is a key component for high performance.
Mr. Mohammad Abdulrazaq Alawadhi, Global Quality Manager, Drydocks World, Dubai, UAE
"All participants from our College of Dentistry at King Saud University in Riyadh as well as from other colleges and ministries have enjoyed the EFQM Foundation Training by ITQM. As a Certified EFQM Assessor (Model 2013), this training will help me a lot to know about the model changes and and how to implement the new Excellence Model in my organization. The best part of the training were the real life examples from different industries as well as education and health care sectors, presented by Dr. Karl. This training was for me definitely a very good opportunity to update my EFQM Excellence know-how."
Prof. Dr. M. Shoaib Ahmedani, Assistant Professor for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA
The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).
Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM