Swiss Quality

EFQM Assessor Online Training (EFQM Model 2020; English)

Who is it for?
• This 3-day-online training is suitable for anyone who wants to understand the new EFQM Model and how
   it can be used to make their organisation more effective.
• It provides essential information for anyone who wants to assess their organisation or be part of a
  team conducting external assessments based on the EFQM Model.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of
  products and services.
• It is a pre-requisite for anyone considering one of the EFQM qualification routes as a way of pro
  gressing their management development and career.
It is a pre-requisite for anyone who wishes to become an Award Assessor for EFQM.

Pre-requisites for this training

Participants must have completed the EFQM Foundation Training and a Post-Foundation Project before applying for this course.
Prior to attending the training, participants will be required to complete a substantial piece of pre-course work. You should allow at least one day to complete this task. Failure to submit the pre-course work will result in automatic failure with no refund on the training fee.

Benefits

By the end of the training, participants will be able to:
• analyse the ecosystem of an organisation to provide context for an assessment
• identify relevant strategic themes for an organisation and ask strategically important questions
• apply the EFQM diagnostic tools effectively
• prepare value-adding feedback for an organisation
• behave in a professional and sensitive manner during an assessment
• identify relevant good practices

WS Code: EAT-24-05-OL_E
Date: 20.05.2024 - 22.05.2024
City/Country: ONLINE; 09:00AM-04:00PM, via Adobe Connect / ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9370 / EUR 2240.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 30.04.2024

WS Code: EAT24-01-OL_E
Date: 24.06.2024 - 26.06.2024
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9370 / EUR 2240.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 03.06.2024

WS Code: EAT-24-07-OL_E
Date: 22.07.2024 - 24.07.2024
City/Country: ONLINE; 09:00AM-04:00PM, via ZOOM
Note: Organize a Self-Assessment - Assess an Organization - Become a Certified EFQM Assessor
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9370 / EUR 2240.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 01.07.2024

WS Code: EAT-24-08-OL_E
Date: 26.08.2024 - 28.08.2024
City/Country: ONLINE; 03:00PM-09:00PM, via ZOOM
Language: English
Costs: SAR 9370.- / OMR 937.- / AED 9370 / EUR 2240.- / CHF 2200.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 05.08.2024

On-Site Training

Need to train a group of five or more? Consider on-site training.
  • The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.

    Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia
  • I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.

    Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA
  • I liked the training very much. It gave me a new perspective on Excellence.

    Mr. Abdulrahman Ahmed Hariri, Lecturer, King Abdulaziz University, Jeddah, KSA