Improvement: Unless you try something beyond what you have already accomplished you will never grow! Ronald Olson
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The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.
Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia
The training helped me become a better Assessor, improve my scoring skills, build good relationships with other Assessors and be more familiar with the real work of an Assessor.
Mr. Badr Al Abri, Excellence Manager, Public Establishment for Industrial Estates, Madayn, Muscat, OM
The workshop helped me to understand the EFQM Excellence Model and gave me the necessary know-how to work as an EFQM European Assessor.
Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE
