Excellence is to do a common thing in an uncommon way. Booker T. Washington
Improvement: Unless you try something beyond what you have already accomplished you will never grow! Ronald Olson
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The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.
Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia
The EFQM Training provides a holistic view of quality management as well as the building blocks of the EFQM Model, and will help you to establish the foundation to pursue excellence in your organization.
Dr. Ashraf Al Ghazzawi, Division Head, SAUDI ARAMCO, Dhahran, KSA
The EFQM Training I attended was very interesting. The know-how I gained is very useful for my work.
Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia
