Improvement: Unless you try something beyond
what you have already accomplished you will never grow!
Ronald Olson
We cannot direct the wind,
but we can adjust the sails.

ITQM Excellence Assessor Scoring Calibration Online Training (English; Basis EFQM Model)

For a successful EFQM Assessment it is absolutely essential that the EFQM Assessors are well trained in defining strengths and opportunities and are well calibrated when doing the RADAR scoring. During the EFQM Assessor Training, participants learned the theory about scoring.

This training was newly designed for EFQM Assessors who want to develop strong EFQM Assessor Scoring Skills. Using a case study, participants will further develop their skills by defining strenghts and opportunities for improvement and by scoring several criterion parts.

Are you interested to gain routine in RADAR scoring? Then this training is for you!

Currently, this public training is not offered.

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The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.
Dr. Khamis Al Kulaibi, Director for Training, Institute of Public Administration (IPA), Muscat, OM
In the EFQM Leaders for Excellence Training I could further develop my know-how in Excellence. This training should be attended not only by Quality Management Specialists but also by Rectors, Vice-Rectors, Deans/Vice-Deans, and Line Managers of Universities and Colleges. The training provides them with a roadmap to Excellence.
Mr. Mallwy Alawadh, Quality and Development Coordinator, Abha College of Technology, Abha, KSA
The workshop was very well organized and conducted. The practical exercises were very interesting and helpful.
Ms. Marwa Essawy, Biomedical Engineer, Dr. Erfan & Bagedo General Hospital, Jeddah, KSA