Swiss Quality

ITQM Excellence Assessor Scoring Calibration Online Training (English; Basis EFQM Model)

For a successful EFQM Assessment it is absolutely essential that the EFQM Assessors are well trained in defining strengths and opportunities and are well calibrated when doing the RADAR scoring. During the EFQM Assessor Training, participants learned the theory about scoring. 

This training was newly designed for EFQM Assessors who want to develop strong EFQM Assessor Scoring Skills. Using a case study, participants will further develop their skills by defining strenghts and opportunities for improvement and by scoring several criterion parts.

Are you interested to gain routine in RADAR scoring? Then this training is for you!

 


Currently, this public training is not offered.
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  • The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities.

    Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania

  • The EFQM L4E Training was an insightful and beneficial two-day-course which gave me an overview of the EFQM Model and the Fundamental Concepts of Excellence. I recommend this course to individuals who are new to the EFQM Model and also to individuals who already have some background in Excellence but want to refresh and expand their Excellence know-how. It is beneficial for all management staff, regardless of their field of work, as Excellence is a key component for high performance.

    Mr. Mohammad Abdulrazaq Alawadhi, Global Quality Manager, Drydocks World, Dubai, UAE

  • The workshop helped me to understand the EFQM Excellence Model and gave me the necessary know-how to work as an EFQM European Assessor.

    Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE