Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin
We cannot direct the wind,
but we can adjust the sails.

ITQM Excellence Assessor Scoring Calibration Online Training (English; Basis EFQM Model)

For a successful EFQM Assessment it is absolutely essential that the EFQM Assessors are well trained in defining strengths and opportunities and are well calibrated when doing the RADAR scoring. During the EFQM Assessor Training, participants learned the theory about scoring.

This training was newly designed for EFQM Assessors who want to develop strong EFQM Assessor Scoring Skills. Using a case study, participants will further develop their skills by defining strenghts and opportunities for improvement and by scoring several criterion parts.

Are you interested to gain routine in RADAR scoring? Then this training is for you!

WS Code: EASCT-26-12-OL_E
Date: 12.12.2026 - 12.12.2026
Training Location: ONLINE Training
City/Country: ONLINE,
Note: Download the training flyer to get more information about this unique training. Pre-Requisites Participants must have completed the EFQM Assessor Training (Model 2020 or 2025). Who should participate? This workshop is designed for Certified EFQM Assessors (Model 2020 or 2025).
Language: English
Costs: SAR 3200 / OMR 340 / EUR 695 / CHF 660
Trainer: Dr. Karl J. Koller

Latest Registration Date 18.11.2026

On-Site Training

Need to train a group of five or more? Consider on-site training.

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Thank you very much for the opportunity to sharpen my scoring skills in the Excellence Assessor Scoring Calibration Online Training, based on the EFQM Model 2020. I needed this training to get more confidence with the scoring process. This training was very beneficial and important for me. It is worthy to mention that your professional support and teaching skills did really help me to understand the scoring process.
Ms. Mona Ali, Manager, Doha, QA
I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.
Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA
I liked very much the practical approach in the workshop. The team exercises helped me strengthen my newly acquired knowledge.
Mr. Muhammad Azmi Dhabban, Center Manager, Program G.M., Jeddah Municipality, Jeddah, KSA